This profile has been claimed by the business owner or representative.
Extra Space Storage
- Self Storage
- Livermore, CA
About this business
Location details
5888 Northfront Rd, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
We have had the opportunity to work with Kristina at the Livermore Extra Space Storage facility. She has been very nice, accommodating, and professional. Having the ability to get packing material on site is a great help for us as we find that we always need to repack something and we just get the product from the office. The process has been very easy with Kristina and team. Thank you for all your help.
Business response:
Hi Debbie. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Kristina! We're always here to help at 888-storage if you have any questions or need assistance with your rental.
This facility in Livermore is very well kept and very clean throughout the whole property. I had the opportunity to speak with Kristina at the property. She was beyond helpful and provided me with a lot of information about the facility. I'm very thankful for all of her help.
Christina was super accommodating, she helped us upgrade our unit same day, and was kind enough to show us where our locker is and explain how everything functioned
After not needing a storage unit for several years, I found myself needing one again. I did my research and Extra Space Storage in Livermore seemed to check all the boxes, especially the value for the price. From my first phone call with Kristina to my in person appointment, I knew I had found the right place. She was courteous, professional and helpful and didn't mind answering my millions of questions. The process was simple and easy. Again, I cannot say enough about how awesome Kristina is. If you are looking for a great ... read more
Business response:
Thanks for the awesome review, Andrea. We are so glad to have you as a customer. Extra Space strives to provide a smooth as can be rental process along with friendly service. We are stoked to hear Kristina has been helpful, courteous, and professional. We really appreciate your business and are here to help if you need anything. Let us know if you need any future assistance by stopping by the office or calling us at 888-STORAGE!
I have used extra space storage in Livermore for many years and I have to say that the staff here is incredible. They are very helpful and accommodating. If I need storage again I will be back.
Business response:
Thank you for the kind words and for being a loyal customer, George! We're committed to providing excellent customer service. Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
Great service and great price. Melanie was most helpful and friendly! Nice, clean and newer storage facility. (I'm assuming by how nice and clean it is)
Business response:
Thank you for the kind words, Amy! We're committed to providing excellent customer service. We are so glad you are satisfied with your rental rate! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that you had such a positive experience renting with us! Don't hesitate to reach out if you need anything!
Although we only needed the unit for less than two months, the move-in and move-out was so simple and easy! Communication from at least two different employees was friendly, we would recommend it.
I recently had the pleasure of dealing with Christina from Extra Storage. She is super friendly, accommodating and professional! She helped me find the ideal unit for storing furniture for a family member. She held the unit for me for a week until I could transport the furniture. Obtaining the new unit was quick and painless and their pricing is quite competitive.
Business response:
Thank you for the 5-star rating, Aileen! It's wonderful to hear that Christina provided you with the excellent service we strive to provide for all of our customers. We value your business and are here to help if you need anything!
Extra Space Storage has been great. We had our stuff there for a little over a year and have never had any problems. Clean, safe, the staff has always been helpful and accommodating. I would definitely recommend extra space storage to friends and family.
Business response:
Liz, we really appreciate the recommendation as well as the 5-star review. We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Don't hesitate to reach out if you need anything. Our team is happy to help with any of your storage needs!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 912 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.