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Extra Space Storage

4.8

About this business

Location details

1251 W Pacific Coast Hwy, Wilmington, CA, 90744, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 8:00 p.m.
Tue06:00 a.m. to 8:00 p.m.
Wed06:00 a.m. to 8:00 p.m.
Thu06:00 a.m. to 8:00 p.m.
Fri06:00 a.m. to 8:00 p.m.
Sat06:00 a.m. to 8:00 p.m.
Sun06:00 a.m. to 8:00 p.m.
4.81,502 reviews
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Silvia D.'s profile image
Silvia D. 
rating
5 years ago

Great service, quick friendly. Very helpful staff. My stay was very short but ami thank all staff for the manner in Sichuan they assisted me get in a unit and out a unit 

Business response:

Thanks for taking the time to leave us a review, Silvia! We are so glad we could meet your storage needs. Please stop by the office or reach out to us at 888-storage if you have any questions! 

Noah W.'s profile image
Noah W. 
rating
5 years ago

I loved the lady working the desk, she was amazing! Great place to use when needed! I wish I remembered her name because I would have included it in my review 

Business response:

Hi Noah, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (310) 518-2515 or stop by the office if you need anything! 

Patty V.'s profile image
Patty V. 
rating
6 years ago

Staff is really nice and very helpful. Access to the units if nice. Any questions I had they answered them promptly. 

Business response:

Thanks for the positive review, Patty! We are glad you had a great experience with us. Don't hesitate to reach out if you need anything! 

Shannon W.'s profile image
Shannon W. 
rating
7 years ago

Julio went above and beyond, as did every pleasant employee of this establishment. Love this place! 

Isabel H.'s profile image
Isabel H. 
rating
7 years ago

I wanted to leave a review for Shamond great customer service, I called to make a payment didn't any information of my unit number, I told him I would call back to provide this information later , He was quick to attend me and not letting me go therefore he was able to find my information. quick and easy very professional and provided me with an unit number D009B . Keep up the great work Shamond your outstanding. 

Business response:

Thank you for the excellent rating, Gabby. We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (310) 518-2515 or stop by the office if you need anything. Shamond and the rest of our team are happy to help, so let us know if you have any questions! 

Madonna M.'s profile image
Madonna M. 
rating
8 years ago

I just want to say thank you to Julio for accommodating me and staying past normal business hours. I reserved online and tried to close the deal in person the same day, but the drive from DTLA to Wilmington took forever. I got there 3 minutes before closing, and he took the time to show me the unit and even made suggestions on what could save me some money. I wish all customer service anywhere were like that... 

Chris Q.'s profile image
Chris Q. 
rating
8 years ago

Excellent customer service! Thanks Julio for expediting the visit and the process. I had two specials to chose from and Julio helped me chose the right one based on the amount of time needed for the rental space. The rentals have high ceilings, surveillance, and the access times are great. Great price point as well! 

Michael D.'s profile image
Michael D. 
rating
8 years ago

I wanted to leave a review because I feel like it's much needed. I'm Michael Davila I been a customer for 2 months everyone made my stressful moving process extremely smooth. I'm super grateful for Julio he knows his stuff from start to finish. He quoted me on prices that best fits the amount of furniture I had and was able to get me a storage locker close to the door so it was such a hassle to unpack the truck! I think Julio is a great employee and extremely hard worker. It's hard to find good help or employees in this day ... read more

Andrea S.'s profile image
Andrea S. 
rating
8 years ago

I went into this storage place last week for the first time. Julio was the employee to help me, and he was EXTREMELY helpful. He explained exactly what was necessary to meet my needs. He also helped get me the best price! Aside from customer service, this location was clean and organized. Would recommend to all first timers and even to those that just want a nice location and helpful service! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,502 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 6:00 a.m.