Extra Space Storage

Name: Extra Space Storage
Address: 1707 Cloverfield Blvd, Santa Monica, CA, 90404, US
Telephone: (310) 979-0137
Rating: 4.9

4.9

Self Storage
Santa Monica, CA

About this business

Consumer Services Self Storage

Location details

1707 Cloverfield Blvd, Santa Monica, CA, 90404, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.9765 reviews

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Adeline A.

3 years ago

What a clean and wonderful storage unit facility. We have our trailer in a parking space outside! I called the unit down the road first and the service was excellent there too. The property is ultra clean with loads of open space. The person that checked us in was Terri - she's so professional, friendly and knowledgeable too! She got everything done speedy fast! All in all - my items are safe - behind the gated security fence and I love the service.

Business response:

Your review is appreciated, Adeline. It's wonderful to know you found our property clean, spacious, and secure! We understand how important keeping your belongings safe is! We thank you for trusting us with your valued belongings! We are happy to hear Terri was friendly, professional, and as knowledgeable as can be. Our team is here to help, as always, give us a call at 888-storage if anything comes up.

Lynn Y.

3 years ago

Terri is amazing. I was surprised that she actually answered the phone in a world where you can barely get a human on the line. She is professional, informative, and extremely helpful. On top of that, she was sympathetic to a family situation I am undergoing. The storage facility is clean, safe and well-maintained. I would recommend this facility to anyone, especially if Terry is working there!

Business response:

Thank you for your feedback, Lynn! Providing renters with clean and secure facilities is our top priority. We're glad Terri was able to meet your storage needs. Call us at 888-storage if you have any questions or need assistance with your rental!

Ilana K.

3 years ago

Terry is great. I signed up about 2 years ago, never had one issue. The place is clean, quiet and close to home. Terry showed me many units and she is a genius in knowing what size you need. You need a storage space go see Terry.

Business response:

We think Terry is great too! Thanks for the positive review, Ilana. We're so happy to hear that your experience with the cleanliness of the facility has been positive! Stop by our office if you need assistance or have any questions.

Art G.

4 years ago

I've had many storage units in the past. This location is by far the cleanest and best customer service I have ever experienced. Terri the store manager is really friendly and helpful. Most storage facilities I have used are cramped, run down, dirty and depressing. This location is the polar opposite. Clean, open and well maintained. Lots of parking and flat load in door area. So no ramps just to get into the building. I can not recommend them enough.

Business response:

Hi Art, thank you for your review! We're so happy to hear that your experience with the cleanliness of the facility has been positive! We're committed to providing excellent customer service. We're glad Terri is really friendly and helpful. Thanks for recommending Extra Space Storage! Feel free to contact us if you need anything at 888-STORAGE or stop by the office.

Colour G.

4 years ago

Terry is a dream she not only help me with a storage units she gave me great advice as well. I will definitely keep them as my storage home.

Business response:

Thank you for the kind words, Colour. We're glad Terry was able to help! Our team is here to serve you, so give us a call at (310) 979-0137 if you need any future assistance.

Rosie C.

4 years ago

Great customer service. Needed a unit for the next day and was given a great deal. Handled all paperwork online and phone! Definitely recommend this place!

Business response:

Thank you for the kind remarks, Rosie! We're so happy to hear we have your recommendation! We're always here to help at 888-storage if you have any questions or need assistance with your rental.

Stanley A.

4 years ago

I was looking for a storage else where, close to where I live now but, there where nothing like this place, I really love this place it is a little faraway from my house now but, worth it! First of all the best customer with Terry very patient and helpful to find the best space for wherever you need. She was the one made me come back also the place always very clean, and sanitize and safe Happy I really highly recommend it...

Business response:

Thanks for recommending Extra Space Storage, Stanley! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please stop by the office or give us a call if there is anything else we can do for you!

Scott S.

4 years ago

So this is the third location with extra space that I used for storage and this location has exceeded others nothing but positive experience dealing with the current manager super nice lady everything was great no problems whatsoever A+ plus highly recommend

Business response:

Thank you so much for your kind words, Scott. We really appreciate you taking the time to share your experience with us. We're glad our manager was super nice. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything.

Leon R.

4 years ago

I rented a small storage space over 2 years ago at this Extra Space location. I still remember the first time I met the storage manger. She was very worm and welcoming. She made me feel that this is the right place for my belongings. The location is very conveniently accessible and clean. The service is great. Any of my requests were taken care of right away. I saw someone mention about the price. But I thought it was very fair and competitive. There was hardly any fee adjustments during my 2 years here. I am very happy with... read more

Business response:

Hi Leon, thank you for your review. We're glad our manager was very warm, welcoming, and made you feel that this is the right place for your belongings. We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything.