Extra Space Storage

Name: Extra Space Storage
Address: 1707 Cloverfield Blvd, Santa Monica, CA, 90404, US
Telephone: (310) 979-0137
Rating: 4.9

4.9

Self Storage
Santa Monica, CA

About this business

Consumer Services Self Storage

Location details

1707 Cloverfield Blvd, Santa Monica, CA, 90404, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 7:00 p.m.
Tue	08:00 a.m. to 7:00 p.m.
Wed	08:00 a.m. to 7:00 p.m.
Thu	08:00 a.m. to 7:00 p.m.
Fri	08:00 a.m. to 7:00 p.m.
Sat	08:00 a.m. to 7:00 p.m.
Sun	10:00 a.m. to 4:00 p.m.

4.9806 reviews

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Stanley A.

4 years ago

I was looking for a storage else where, close to where I live now but, there where nothing like this place, I really love this place it is a little faraway from my house now but, worth it! First of all the best customer with Terry very patient and helpful to find the best space for wherever you need. She was the one made me come back also the place always very clean, and sanitize and safe Happy I really highly recommend it...

Business response:

Thanks for recommending Extra Space Storage, Stanley! We are so happy to hear that your experience has been positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security, we're thrilled that your experience has reflected that. Please stop by the office or give us a call if there is anything else we can do for you!

Scott S.

5 years ago

So this is the third location with extra space that I used for storage and this location has exceeded others nothing but positive experience dealing with the current manager super nice lady everything was great no problems whatsoever A+ plus highly recommend

Business response:

Thank you so much for your kind words, Scott. We really appreciate you taking the time to share your experience with us. We're glad our manager was super nice. Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything.

Leon R.

5 years ago

I rented a small storage space over 2 years ago at this Extra Space location. I still remember the first time I met the storage manger. She was very worm and welcoming. She made me feel that this is the right place for my belongings. The location is very conveniently accessible and clean. The service is great. Any of my requests were taken care of right away. I saw someone mention about the price. But I thought it was very fair and competitive. There was hardly any fee adjustments during my 2 years here. I am very happy with... read more

Business response:

Hi Leon, thank you for your review. We're glad our manager was very warm, welcoming, and made you feel that this is the right place for your belongings. We know convenience and cleanliness are important when selecting a storage facility and are thrilled we were able to provide that for you. We are so glad you are satisfied with your rental rate! Thanks for recommending Extra Space Storage! Don't hesitate to reach out at 888-STORAGE if you need anything.

Sean C.

5 years ago

I was a customer with this location for two years and I had an amazing experience. Terri is an incredible manager and does routine lock checks daily. On one occasion she reached out to me to inform me that my lock had broken and she secured my unit with her own lock. Thanks for always looking out Terri!

Business response:

Thank you so much for your kind words, Sean. We really appreciate you taking the time to share your experience with us. We're glad Terri does routine lock checks daily. Security is our top priority and we appreciate that you have trusted us with your belongings! Stop by the office if you need anything.

Michelle M.

5 years ago

Was thrilled to find a clean, well lit, storage facility in the heart of Santa Monica at the intersection of Cloverfield & Santa Monica. Terri makes you feel like family and will go the extra mile for you. Highly recommend!

Business response:

Thank you, Michelle! We pride ourselves on keeping our storage facility clean, organized, and well-lit and are thrilled to hear your experience reflects that! If you need anything in the future, feel free to stop by or call us at 888-storage.

Michael B.

5 years ago

We were storing some bulky items in a nearby garage until it was broken into and a lot of our stuff was trashed or tossed around. We were going to buy a new padlock for the garage( this would be our third, but we decided to check out extra space storage. Terri was the manager on duty, she was very helpful and friendly. Terri showed us a few options and we found one that was perfect. Move in was a breeze with dollies and a freight elevator. The place is clean, well lit, and secure. Best part is we're paying less for clean sec... read more

Business response:

Hi Michael, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, helpful staff, so we are thrilled to hear that Terri showed you a few options. Providing renters with clean, well lit, and secure facilities is our top priority. Don't hesitate to reach out at 888-STORAGE if you need anything.

Joe S.

5 years ago

Everyone who works here is so polite, kind generous and will go above and beyond with helping. Its always really clean which is great and COVID conscious. Great prices! Thanks JS

Business response:

Thanks for the great review, Joe! We pride ourselves on keeping our storage facility clean and organized while providing the highest level of customer service and are thrilled to hear your experience reflects that! Please call us at (310) 979-0137 if you have any questions!

Athena O.

6 years ago

WOW! We are blown away by the customer service we received by JJ. He went above and beyond to help us. He was courteous, knowledgeable, and made the whole process of getting a storage unit seamless and even enjoyable (who would've thought). He's absolutely wonderful and has such a great work ethic. Go to Extra Space, ask for JJ, and thank me later.

Business response:

Thank you for the kind words, Athena! We're committed to providing excellent customer service. We're glad JJ made the whole process of getting a storage unit seamless and even enjoyable. Stop by the office if you need anything.

Peter W.

7 years ago

Impressed by cleanliness of facility, hours of access, and great customer service by Michael.