Extra Space Storage

Name: Extra Space Storage
Address: 18500 Eddy St, Northridge, CA, 91324, US
Telephone: (818) 349-7882
Rating: 4.9

4.9

Self Storage
Northridge, CA

About this business

Consumer Services Self Storage

Location details

18500 Eddy St, Northridge, CA, 91324, United States

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Weekday	Schedule	Status
Mon	06:00 a.m. to 10:00 p.m.
Tue	06:00 a.m. to 10:00 p.m.
Wed	06:00 a.m. to 10:00 p.m.
Thu	06:00 a.m. to 10:00 p.m.
Fri	06:00 a.m. to 10:00 p.m.
Sat	06:00 a.m. to 10:00 p.m.
Sun	06:00 a.m. to 10:00 p.m.

4.9910 reviews

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Bridgett B.

2 years ago

I had to take a few moments to really think about how to praise Extra Space Storage. I've had my things there for many many years. Jose, your attention to detail, sense of urgency, kindness and for everything you do to keep everything in check. Jose is the example by which customer service should be based. He always comes through no matter what. I trust him with my whole heart. He is always watching and surveying the property to make sure everything is exactly the way it should be. He even called me while Im away to let me... read more

Business response:

Hi Bridgett, Thank you for taking the time to leave your review! We pride ourselves on having a kind, detail-oriented, and customer service-oriented staff, so we are thrilled to hear that you had such a positive experience renting with Jose! We think he is great too! We will be sure to pass your kind feedback to him! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.

Liz M.

3 years ago

I received great customer service and support. All of my questions were answered. Alfredo was kind, knowledgeable and courteous. I highly recommend Extra Space Storage!

Kiana B.

3 years ago

Karina was very understanding of my situation and was willing to work with me. I appreciate her flexibility. I can't thank her enough

Business response:

Thank you for the excellent rating, Kiana. We are glad our manager was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.

Jessie T.

3 years ago

We have rented spaces here for almost 3 years and throughout our time here doing business with this property the staff have been exceedingly courteous and attentive to our needs, so much that when we moved out the area we decided to maintain our storage here because we felt taken care of and didn't think we could get this level of service elsewhere. Sincerely thank you, we will continue to recommend your property to anyone in the need of your storage space.

Business response:

Thank you, Jessie, for the great rating! It's wonderful to hear you had a positive experience with us and that our team has been courteous and attentive to work with. We want you to know that we are here to assist you with any further storage needs. Give us a call at (818) 349-7882 if anything comes up!

Junior G.

3 years ago

This place is amazing I was in an out in min Jose h Is amazing they have the place clean an there is always parking spaces great place

Lilly M.

3 years ago

Just moved to this storage and Im very glad I did. The customer service, attention to detail, and security are awesome. The staff is very friendly and helpful. Highly recommended!

Business response:

Thank you for your review, Lilly. We are happy to hear our team was friendly, helpful, and detail-oriented. Your recommendation means so much to us! Please give us a call at 888-storage if anything comes up.

Sara H.

4 years ago

I highly recommend Extra Space Storage on Eddy Ave. Jose the manager is very kind and easy to work with.

Business response:

Thanks so much for the great review, Sara. We are glad Jose from our Eddy St location has been kind and great to work with. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

Dawn S.

4 years ago

Karina at this location was very knowledgeable about everything that had to do with this location, she is nice, presentable, and very caring about your needs. It's always a pleasure to have someone like her when your moving and life is very hectic! The location is clean and easy to use while moving items in. Thank you Karina!!!

Business response:

Thank you for your review, Dawn. We are glad Karina has been knowledgeable, kind, caring, and great at keeping our property clean! Your kind feedback is appreciated. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.

Pamela T.

4 years ago

Thank you, Extra Space Storage, for helping our organization with our storage needs during the pandemic. Jose, Juan, and Carina are super friendly and helpful. We always have great experience interacting with them either on the phone or at their office. Keep up the good work!

Business response:

Hi Pamela. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jose, Juan, and Carina! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.