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Extra Space Storage
- Self Storage
- Northridge, CA
About this business
Location details
18500 Eddy St, Northridge, CA, 91324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
I received great customer service and support. All of my questions were answered. Alfredo was kind, knowledgeable and courteous. I highly recommend Extra Space Storage!
Karina was very understanding of my situation and was willing to work with me. I appreciate her flexibility. I can't thank her enough
Business response:
Thank you for the excellent rating, Kiana. We are glad our manager was able to provide exceptional customer service. Please stop by the office or give us a call at 888-storage if there is anything else we can do for you.
We have rented spaces here for almost 3 years and throughout our time here doing business with this property the staff have been exceedingly courteous and attentive to our needs, so much that when we moved out the area we decided to maintain our storage here because we felt taken care of and didn't think we could get this level of service elsewhere. Sincerely thank you, we will continue to recommend your property to anyone in the need of your storage space.
Business response:
Thank you, Jessie, for the great rating! It's wonderful to hear you had a positive experience with us and that our team has been courteous and attentive to work with. We want you to know that we are here to assist you with any further storage needs. Give us a call at (818) 349-7882 if anything comes up!
This place is amazing I was in an out in min Jose h Is amazing they have the place clean an there is always parking spaces great place
Just moved to this storage and Im very glad I did. The customer service, attention to detail, and security are awesome. The staff is very friendly and helpful. Highly recommended!
Business response:
Thank you for your review, Lilly. We are happy to hear our team was friendly, helpful, and detail-oriented. Your recommendation means so much to us! Please give us a call at 888-storage if anything comes up.
I highly recommend Extra Space Storage on Eddy Ave. Jose the manager is very kind and easy to work with.
Business response:
Thanks so much for the great review, Sara. We are glad Jose from our Eddy St location has been kind and great to work with. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
Karina at this location was very knowledgeable about everything that had to do with this location, she is nice, presentable, and very caring about your needs. It's always a pleasure to have someone like her when your moving and life is very hectic! The location is clean and easy to use while moving items in. Thank you Karina!!!
Business response:
Thank you for your review, Dawn. We are glad Karina has been knowledgeable, kind, caring, and great at keeping our property clean! Your kind feedback is appreciated. We are happy to have you store with us! Please give us a call at 888-storage if anything comes up.
Thank you, Extra Space Storage, for helping our organization with our storage needs during the pandemic. Jose, Juan, and Carina are super friendly and helpful. We always have great experience interacting with them either on the phone or at their office. Keep up the good work!
Business response:
Hi Pamela. Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jose, Juan, and Carina! Don't hesitate to stop by the office or contact us at 888-storage if you need anything else in the future.
This extra space storage facility is awesome! Jose, the manager and Juan are always professional and available to help. We have been using this facility for over 7 years and it is always clean and their staff is easy to find if we need any assistance. We continue to use this storage because we know that our belongings are safe and secure here. Thanks Jose, Juan and Extra Space for doing that!
Business response:
Hi Maye, thank you for your review. We're glad Jose and Juan are always professional and available to help. Providing renters with clean and secure facilities is our top priority. Thank you for being a loyal customer! As always, give us a call at 888-storage if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 841 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.