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Extra Space Storage
- Self Storage
- Northridge, CA
About this business
Location details
18500 Eddy St, Northridge, CA, 91324, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Francisco and Jose are so friendly and helpful! They both made this move easier. Thank you!!
They have a good service, very clean and very safe They work with the client to get the best price.
Business response:
Thank you for your feedback. We are glad to hear you had a positive experience with our service.
I was looking for a storage space and I've been visiting many storage facilities trying to decide which one is the best, Jose at Space storage Northridge has been extremely helpful Listening to my request first and then showing me all the possibilities one by one, Trying to see which one would fit my needs best! I am a businesswoman and do not always have time to write those comments But I truly Appreciated How professional Jose was in his job! I'm bringing another collide there tomorrow and this is just a start!
Business response:
We're happy to hear that Jose was able to assist you effectively in finding the right storage space. Thank you for your wonderful feedback!
It started from the top down, Jose was amazing on the phone as I was calling for a last second scramble for space. Nicole stepped in the next day to finalize my space and did everything online. The 3rd day I came to load up my space and realized I needed another 10 x 25 and Francisco and Jose made it happen...and even got me within 2 doors from my original unit/space. So it made my $400 an hour unload go quickly! Extra Space Storage has my great recommendation. Jose, Nicole and Francisco!!! Les
Business response:
Hi Les, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Jose! Don’t hesitate to call us at 888-storage if you need anything.
Great service here with Jose and his team , I appreciate them keeping the facility clean . Jose is very responsive if you have any issues or questions . I definitely recommend this storage facility to anyone looking for an affordable safe and clean site !
Business response:
Hi Mark, thank you for your review! We're so happy to hear that your experience with Jose and the cleanliness of the facility has been positive! We're always here to help if you need us, feel free to reach out at 888-storage.
Hello to all, I highly recommend this Storage, is very safe, they maintain it very clean. Staff members are awesome, every time I have questions, they always answer in a timely manner. I must say Jose the manager is the best! He is very professional. Thank you so much for treat me as a valuable customer.
Business response:
Hi Julio, thanks so much for your review! We are thrilled to hear your experience with Jose was positive. Extra Space Storage takes great pride in protecting your belongings and strives to provide state-of-the-art security while keeping our facilities clean and organized! Please stop by the office or contact us at 888-storage if you have any questions!
Facility is always very clean and closely looked after. The on-site staff is always courteous, present, and professional -- big help. Alfredo went above and beyond helping me with my account today. Greatly appreciated as I was having a very sad day with the passing of a beloved pet and his help brightened my spirit during an otherwise heartbreaking day. Thank you for your positive attitude, helpful service, follow-up communication, and kindness. I'm impressed with this well managed location -- always good communication. It m... read more
Business response:
Thank you so much for your kind words, Dianne. We really appreciate you taking the time to share your experience with us. Our team is here to make sure you have a great experience while storing with us. Let us know if we can do anything else for you by emailing us at customerservice@extraspace.com.
Extra Space storage has been great for my storage needs. It's very conveniently located close to my home easy access and the staff has been super helpful when needed.
Business response:
Hi Steve, thank you so much for your kind words. We know you have many options for storing your belongings and are committed to being the most convenient, secure, and professional storage solution in your neighborhood. Thanks for being a loyal customer! Give us a call at 888-STORAGE if you need any future assistance.
I had to take a few moments to really think about how to praise Extra Space Storage. I've had my things there for many many years. Jose, your attention to detail, sense of urgency, kindness and for everything you do to keep everything in check. Jose is the example by which customer service should be based. He always comes through no matter what. I trust him with my whole heart. He is always watching and surveying the property to make sure everything is exactly the way it should be. He even called me while Im away to let me... read more
Business response:
Hi Bridgett, Thank you for taking the time to leave your review! We pride ourselves on having a kind, detail-oriented, and customer service-oriented staff, so we are thrilled to hear that you had such a positive experience renting with Jose! We think he is great too! We will be sure to pass your kind feedback to him! Thank you for choosing Extra Space! Give us a call at 888-storage or stop by the office if you need anything.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 841 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.