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Extra Space Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
6880 Troost Ave, North Hollywood, CA, 91605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 8:00 p.m. | |
| Tue | 06:00 a.m. to 8:00 p.m. | |
| Wed | 06:00 a.m. to 8:00 p.m. | |
| Thu | 06:00 a.m. to 8:00 p.m. | |
| Fri | 06:00 a.m. to 8:00 p.m. | |
| Sat | 06:00 a.m. to 8:00 p.m. | |
| Sun | 06:00 a.m. to 8:00 p.m. |
They're always available to personally help and if busy always get back to me. Have been working with them for years and will continue to do so. Property is clean and well maintained.
Business response:
Thank you for your wonderful feedback, Ety! Your loyalty over the years means everything. We're glad our team stays responsive and our property meets your standards.
Storage space for rent this is a picture of the units that are available there. They're stacked up to three stories with a huge elevator and provided carts for putting boxes on in large materials very secure and easy to get in with the code and feel safe they provide you with a walk that is secure. The entire unit is very clean and really a nice atmosphere. The staff is nice and generally I really recommend this place for storing either materials during a move for any valuables. Access is very easy loading and unloading gene... read more
Business response:
We're thrilled to hear about your positive experience with our storage units. Thank you for sharing your detailed feedback! We're glad you found our facility secure, clean, and easy to access. It's great to know that you appreciate the convenience of our elevator and carts, as well as the helpfulness of our staff. We strive to provide a pleasant storage experience for all our customers, and we're delighted that you would recommend us. Thank you for choosing our storage facility!
I've tried a few storage companies in the past and extra space has been the best by far. The facility is super secure and the manager, Roxanne is awesome!
Business response:
We are absolutely thrilled to hear that you found our facility secure and our manager, Roxanne, awesome! Thank you for choosing Extra Space Storage.
I have been using Extra Space Storage since 2020 and have always had a very positive experience. They are safe and reliable for storage and have always provided excellent customer service. I would easily recommend this location to any of my friends looking for a little more space in their homes or businesses.
Business response:
We are ecstatic to hear about your positive experience with Extra Space Storage since 2020. Thank you for your valuable feedback! We're glad that you find our facility safe and reliable, and that our team has consistently provided excellent customer service. We truly appreciate your willingness to recommend our location to your friends. Your satisfaction is our priority, and we're committed to maintaining the high standards you've come to expect from us.
This review is for back at the beginning of summer 2024. I had a great experience. Easy and to the point. My concerns and questions were taken seriously and answered. Roxanne Bishop (the Store Manager) was very helpful. Appreciate the attention to detail and professionalism. It's been a few months, communication is great, my storage is secure and believe me, I have had some pretty bad experiences with storage facilities. Thanks for making it easy.
Business response:
We're absolutely thrilled to hear about your positive experience with Roxanne Bishop at Extra Space Storage. Thank you for sharing your feedback! We're glad that Roxanne was able to address your concerns and questions effectively, and that you found our service easy and to the point. It's great to know that you appreciate the attention to detail and professionalism we strive to provide. We're also pleased to hear that the communication has been great over the past few months and that you feel your storage is secure. Your sat... read more
Manager and staff friendly and helpful. The location is very secure and easily accessible.
Business response:
Hi Damien, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roxanne. It's great she could answer all your questions and explain everything you didn't understand. We're glad we could meet your storage needs and budget. Please stop by our office or give us a call at 888-storage at any time if you need help or have any questions.
It's a great location . But they doubled my rent fee . Which is insane . I been having a storage there for more than 2 years and I was a little disappointed paying $280 a month on the 3rd floor . It's always nice and clean just the price on it . I'll be taking my stuff out soon
Business response:
Your concerns are noted. We appreciate your feedback on the pricing and cleanliness of our location. Thank you for letting us know.
I hadn't been to my storage space in quite some time but when I arrived today, I was delighted to see Roxanne is still the Manager. She is always so friendly and outgoing and her knowledge and kindness speak volumes. This facility is always immaculate and she keeps a very watchful eye on the security too. It's nice to see she cares about her job and their customers! Kudos Roxanne!
Business response:
Hi Mrs S, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roxanne! We are grateful to have you at Extra Space!
Roxanne and the rest of the employees here provide really great customer service. She has gone above and beyond to make us feel like valued customers. Had a storage for almost 3 years here and it's very secure and clean. Thank you guys for all your help :)
Business response:
Thank you for your feedback, Danielle! Providing renters with clean and secure facilities is our top priority. We're glad Roxanne was able to meet your storage needs. As always, we're here to help at 888-storage whenever you need us.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 720 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 8:00 p.m.