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Extra Space Storage
- Self Storage
- North Hollywood, CA
About this business
Location details
6880 Troost Ave, North Hollywood, CA, 91605, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 09:30 a.m. to 6:00 p.m. | |
| Tue | 09:30 a.m. to 6:00 p.m. | |
| Wed | 09:30 a.m. to 6:00 p.m. | |
| Thu | 09:30 a.m. to 6:00 p.m. | |
| Fri | 09:30 a.m. to 6:00 p.m. | |
| Sat | 09:00 a.m. to 5:30 p.m. | |
| Sun | 10:00 a.m. to 2:00 p.m. |
Storage space for rent this is a picture of the units that are available there. They're stacked up to three stories with a huge elevator and provided carts for putting boxes on in large materials very secure and easy to get in with the code and feel safe they provide you with a walk that is secure. The entire unit is very clean and really a nice atmosphere. The staff is nice and generally I really recommend this place for storing either materials during a move for any valuables. Access is very easy loading and unloading gene... read more
Business response:
We're thrilled to hear about your positive experience with our storage units. Thank you for sharing your detailed feedback! We're glad you found our facility secure, clean, and easy to access. It's great to know that you appreciate the convenience of our elevator and carts, as well as the helpfulness of our staff. We strive to provide a pleasant storage experience for all our customers, and we're delighted that you would recommend us. Thank you for choosing our storage facility!
I've tried a few storage companies in the past and extra space has been the best by far. The facility is super secure and the manager, Roxanne is awesome!
Business response:
We are absolutely thrilled to hear that you found our facility secure and our manager, Roxanne, awesome! Thank you for choosing Extra Space Storage.
This review is for back at the beginning of summer 2024. I had a great experience. Easy and to the point. My concerns and questions were taken seriously and answered. Roxanne Bishop (the Store Manager) was very helpful. Appreciate the attention to detail and professionalism. It's been a few months, communication is great, my storage is secure and believe me, I have had some pretty bad experiences with storage facilities. Thanks for making it easy.
Business response:
We're absolutely thrilled to hear about your positive experience with Roxanne Bishop at Extra Space Storage. Thank you for sharing your feedback! We're glad that Roxanne was able to address your concerns and questions effectively, and that you found our service easy and to the point. It's great to know that you appreciate the attention to detail and professionalism we strive to provide. We're also pleased to hear that the communication has been great over the past few months and that you feel your storage is secure. Your sat... read more
Manager and staff friendly and helpful. The location is very secure and easily accessible.
Business response:
Hi Damien, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roxanne. It's great she could answer all your questions and explain everything you didn't understand. We're glad we could meet your storage needs and budget. Please stop by our office or give us a call at 888-storage at any time if you need help or have any questions.
It's a great location . But they doubled my rent fee . Which is insane . I been having a storage there for more than 2 years and I was a little disappointed paying $280 a month on the 3rd floor . It's always nice and clean just the price on it . I'll be taking my stuff out soon
Business response:
Your concerns are noted. We appreciate your feedback on the pricing and cleanliness of our location. Thank you for letting us know.
I hadn't been to my storage space in quite some time but when I arrived today, I was delighted to see Roxanne is still the Manager. She is always so friendly and outgoing and her knowledge and kindness speak volumes. This facility is always immaculate and she keeps a very watchful eye on the security too. It's nice to see she cares about her job and their customers! Kudos Roxanne!
Business response:
Hi Mrs S, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Roxanne! We are grateful to have you at Extra Space!
Roxanne and the rest of the employees here provide really great customer service. She has gone above and beyond to make us feel like valued customers. Had a storage for almost 3 years here and it's very secure and clean. Thank you guys for all your help :)
Business response:
Thank you for your feedback, Danielle! Providing renters with clean and secure facilities is our top priority. We're glad Roxanne was able to meet your storage needs. As always, we're here to help at 888-storage whenever you need us.
Great place to store your stuff! Staff is responsive and they do what they can to help... facility is well kept! Thanks Roxanne ... you are the best!!!
Business response:
Thank you for the review, Kiana! We pride ourselves on having a friendly, accommodating staff and are so happy they were able to assist you! Please call us at 888-storage whenever you need us.
Great location. Very clean and welcoming. Roxanne was so nice and very helpful. Would definitely recommend to anyone looking for storage
Business response:
Hi Vanessa, thank you for your review! We are happy to hear Roxanne was helpful, welcoming, and great at keeping the property clean. Please give us a call at 888-storage if anything comes up!
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.8 star rating with 667 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 6:00 p.m.