Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.8

About this business

Location details

6880 Troost Ave, North Hollywood, CA, 91605, United States

Get directions
WeekdayScheduleStatus
Mon09:30 a.m. to 6:00 p.m.
Tue09:30 a.m. to 6:00 p.m.
Wed09:30 a.m. to 6:00 p.m.
Thu09:30 a.m. to 6:00 p.m.
Fri09:30 a.m. to 6:00 p.m.
Sat09:00 a.m. to 5:30 p.m.
Sun10:00 a.m. to 2:00 p.m.
4.8668 reviews
Select a rating
Hector C.'s profile image
Hector C. 
rating
3 years ago

Great customer service, location and space definitely recommend and the process was quick and easy. 

Business response:

Thank you for the excellent rating, Hector! We're happy we were able to provide a smooth rental experience. Feel free to reach out at any time at 888-storage! 

Chance L.'s profile image
Chance L. 
rating
3 years ago

I've been with Extra Soave storage for a year. It's indoors air conditioning. Secure key pad locks. This place goes a live and beyond. Especially Eric, anytime I had a problem he helped from payments to access. Comparing Extra space to Public storage. Public storage is not even as the same league as Extra Space. 5 stars for service cleanliness and most of all helpfulness 

Business response:

Chance, Thank you for your review. We are glad you have enjoyed your climate-controlled unit. We know our customers value clean and secure facilities so we do our best to provide that! Thank you for such kind words! Our team is here to serve you, so give us a call at 888-storage if you need any future assistance. 

Kayla A.'s profile image
Kayla A. 
rating
3 years ago

I have yet to have a problem with storing my things here , My stuff has always stayed where I put it Prices have stayed the same I love working with this company 

Business response:

Kayla, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We're committed to being your go-to stop for all your local storage needs! Stop by our office if you need assistance or have any questions. 

Marie A.'s profile image
Marie A. 
rating
4 years ago

My experience with Extra Space Storage. Was incredible I needed a friendly place where I could store my Items without to much hassle and I found it with Extra space storage.. Thank you all so much for your help. 

Business response:

Hi Marie, thanks so much for your review! We are thrilled to hear your experience was incredible. We're glad our team was helpful. Feel free to contact us if you need anything at 888-STORAGE or stop by the office. 

Marwick K.'s profile image
Marwick K. 
rating
4 years ago

I'm leaving this review because I ended up not choosing this location of extra space storage. I ended up choosing a storage unit closer to my new home, but dealing with the manager Erick Diaz at this location was such a good experience I wanted to stay with this company he recommended a new location closer to my home personally told me to ask for. Everyone at extra space storage was so professional when you call to get a price quote or ask for information The employees from these locations call you back very quickly, They ar... read more

Business response:

Thank you so much for the great review! It means a lot to our team, Marwick! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Erick! Our team will continue to work hard to meet your storage needs, so let us know if you need anything else at 888-storage. 

Chuck W.'s profile image
Chuck W. 
rating
4 years ago

The new facility in North Hollywood on Troost is excellent. All new. Eric helped us out and was great! 

Business response:

Thank you for the kind words, Chuck. We're glad Eric was able to help! Our team is here to serve you, so give us a call at (747) 248-4490 if you need any future assistance. 

Heidi C.'s profile image
Heidi C. 
rating
5 years ago

Erick was very thorough and helpful in finding us the proper storage unit at his location. It was clean and organized and he made us feel very comfortable. He made it so simple to fill out forms and set it up. Highly recommend and especially because of Erick. Made a huge difference. 

Business response:

Thank you for taking the time to leave your feedback, Heidi! We're so happy to hear Erick was able to make your rental process hassle-free! Please let us know if you need any assistance or have any questions. We are always available at 888-STORAGE. 

Ally K.'s profile image
Ally K. 
rating
5 years ago

Erick was super nice and helpful when looking for a storage unit! They are brand new and the prices are great! Super easy to use as they have two huge elevators and rolling carts able to use as well. 

Business response:

Hi Allison, we're glad Erick was super nice and helpful. We are so glad you are satisfied with your rental rate! Don't hesitate to reach out if you need anything! 

Rachel G.'s profile image
Rachel G. 
rating
5 years ago

Love that its *brand new!!!!!* check in was so easy, moving in was easy. we unloaded a big huge truck in under 45 minutes. two big huge elevators, rolling carts to use, easy easy. 

Business response:

Rachel, thank you for taking the time to leave your feedback! We are committed to being the most convenient, professional storage solution in your neighborhood. We're glad we were able to meet your storage needs! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 668 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open at 9:30 a.m.