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3082 Kirby Whitten Rd, Bartlett, TN, 38134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
You all were very friendly with excellent customer service! We weren’t familiar with the area but after coming to your establishment I was assured that we chose the best place to come!
Great customer service, provider was very helpful and detailed of results and medications, Excellent Medical Assistant/Nurse that took time to make sure I was comfortable and went over and beyond to make sure attended to all my needs!
My experience was just perfect staff was very professional and very nice. Doctor was very caring and gave me excellent service
I had a great experience at this Urgent Care. Wait to be seen was quick. If I need an urgent care I will be there Thank you.
Very good experience felt very carded for
The Front Desk staff was friendly and efficient. She has a pleasant smile. The Provider was thorough in her examination, and listened to my concerns. She swabbed me for COVID, Flu, and Strep. I was positive for Strep. She e-scribed the antibiotic and gave me a note for work to be off 2 days. I appreciate her being professional and thorough in a time the clinics were overwhelmed with patients.
Very professional..
This was the most awful experience! I made an appt for 2:06 and arrived at 1:45. I wasn’t finished until 4:15!!! They gave me the run around the whole time. They kept saying “we will be with you shortly”.haha The provider was with me 10 minutes after me waiting over 2 hours to be seen!(She was very nice.) I had pink eye due to allergies. Simple visit. Ridiculous waiting time!!! What was the point of making an appointment??? No way will I ever return there!!
Business response:
Carla, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to discuss your experience further, please contact Patient Services at customerservice@fastpacehealth.com or call (615) 819-1189.
Was not thoroughly checked. Was told to leave so I wouldnt have an accident. (I was nauseous)
Business response:
Alma, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Fast Pace Health Urgent Care - Bartlett, TN has a 4.3 star rating with 956 reviews.
Fast Pace Health Urgent Care - Bartlett, TN is open now. It will close at 6:00 p.m.