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Fast Pace Health Urgent Care - Bartlett, TN
- Urgent Care
- Bartlett, TN
About this business
Location details
3082 Kirby Whitten Rd, Bartlett, TN, 38134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I to Fast Pace because I have a upper respiratory infection and was wanting an antibiotic to help me recover. I had a virus over Christmas and what seems to happen every time is I end up with an upper respiratory infection. I explained that I got the virus from my young granddaughter and that her dad had it as and they both were tested for the flu, Covid and RSV and were negative for all of them. I had symptoms of any of these yet I was tested for all three and was negative for all. When I saw the doctor, she told me that sh... read more
Once I got to an exam room after an hour wait it was very professional. Making an appointment online meant nothing
If I have to complain it would be because my prescription was not sent to my pharmacy. On the other hand everyone was extremely busy. I think the front desk could use some extra help. Maybe a tablet of some sort would be easier to use to check in instead of a phone. Also I went around the world to get there starting in Bolivar then Oakland and ending up in Bartlett. All that on top of being sick. I know most prescriptions are sent on line but I would have been in a mess if I got back to my pharmacy and it closed before I cou... read more
I will never go here again the nurse practitioner Mary is absolutely clueless as to what she is doing. She has misdiagnosed me and my family members multiple times. I went in for pinkeye because my doctor was booked. She did not listen to me. She put a solution in my eye making it worse. Told me I was going blind and going to lose my eye. She got upset when I told her it’s pinkeye and I am prone to get it 2/3 times a year. I had to go to the hospital this morning to be seen and they told me what I knew already, that it’s pin... read more
Business response:
We take your feedback seriously. Please contact us at contactus@fastpacehealth.com to discuss your experience further.
Staff rude and it takes to long to be seen even after setting an appt
Business response:
Marcie, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
I came in with lower back pain and frequent urgency to go to the restroom. I can barely hold my urine and make it to the restroom at times so I figured I have a bladder or kidney infection and I told the doctor this but she only spent two minutes in the room with me And asked me if I got hurt and injured my back and I said no I have not injured my back. I’m there because I think I have a bladder infection and I asked her for anabiotic and she did not give me one. She asked me if I wanted muscle relaxers I did not want muscle... read more
Disappointed there were no test ran to pinpoint my condition.
STAFF WAS VERY MATTER OF FACT,,, TALK DOWN TO ME AS IS I WAS A PROBLEM FOR THEM TO BE HELPING,,, I JUST DID APPRECIATE THE UNDER TONES OR DEGRADING ATTITUDE THE CARE WAS ON THE OTHER HAND GREAT, I WAS TESTED AND DIAGNOSED QUICKLY AND GIVEN PRESCRIPTION. I WILL GO SOMEWHERE ELSE NEXT TIME WHEN I CAN BE TREATED MORE KINDLY
No Formal information was provided including patients condition. The nurse verified there was an injury. No documentation offered. Total time with staff was 5 minutes. No medical education nor discussion provided. I stated it was sprained, the nurse agreed, didn’t provide any formal documentation verifying the injury even though it was specifically stated to the front staff as well as the tending nurse that the school needed it for excuse of absences. The only documentation provided was a paper stating she was seen and could... read more
Frequently asked questions about Fast Pace Health Urgent Care - Bartlett, TN
How is Fast Pace Health Urgent Care - Bartlett, TN rated?
Fast Pace Health Urgent Care - Bartlett, TN has a 4.3 star rating with 956 reviews.
When is Fast Pace Health Urgent Care - Bartlett, TN open?
Fast Pace Health Urgent Care - Bartlett, TN is open now. It will close at 6:00 p.m.