This profile has been claimed by the business owner or representative.
480 Indian Mound Dr, Mt Sterling, KY, 40353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Front desk lady wasn’t the nicest unfortunately
Great experience and great staff
You did great with my care. Customer service was amazing. Thank you
Business response:
Maggie, Thanks for the recommendation!
The dr or pa or whatever she was is politically biased in treating patients. She prescribed my 16 yo granddaughter an opiate cough syrup that specifically says not to be prescribed for anyone under 18. I’m reporting her to the medical board. She should lose her license!
Business response:
Thank you for providing your feedback and letting us know about this issue, Rebecca. We set a high standard for ourselves and are truly sorry to hear those standards were not met.
Have the start of a UTI and wanted antibiotics only. I was told to get an over the counter EZO. It’s been 24 hours and gotten worse. If I had know this I would have saved my copay and my insurance their money too.
Front desk lady is not a people person. I’ve been in there multiple times & it’s been the same every time. Really sets the tone off bad
Seem like nobody listened to nothing I had to say. They knew my body better than me. Worker and patient kinda had words before I even seen a doctor. Didn’t like how worker talked to the lady. I doubt I ever go back!
Business response:
We're sorry to hear about your experience at First Care Urgent Care. Please know that we take your feedback seriously and will address the issues you've mentioned. If you have any further concerns, please don't hesitate to reach out to us at (859) 398-2001.
Very long wait, and when they checked my 1 year old for Flu they jabbed him so hard his little nose was bleeding. Won’t be back! Was the only place open on a Sunday so had no other choice, next time will choose the ER.
Quick, friendly, knowledgeable service. Glad that I decided to give you all a try.
Fast Pace Health Urgent Care - Mt. Sterling, KY has a 4.6 star rating with 866 reviews.
Fast Pace Health Urgent Care - Mt. Sterling, KY is closed now. It will open at 8:00 a.m.