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Fast Pace Health Urgent Care - Mt. Sterling, KY
- Urgent Care
- Mt Sterling, KY
About this business
Location details
480 Indian Mound Dr, Mt Sterling, KY, 40353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
Waited over an hour in room 8 with no visit from staff other than the initial vitals taken first thing. A person should not have to wait that long without any communication from the staff or doctor. Which is why I left disappointed
Business response:
Mark, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
The nursing staff was extremely nice, however the Doctor literally spent 2 mins with us and walked out. She was not very thorough about anything. Simply stated he must have a virus and gave him a antibiotic
Business response:
Tanner, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
Not helpful at all. Perscrived medicine not even related to my symptoms
Business response:
Philip, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to speak with our patient services department regarding this experience, please reach out at customerservice@fastpacehealth.com or (615) 819-1189.
The doctor was rude, rushed, and had zero bedside manner. She made the experience feel like I was in a chop shop. I believe the doctors name was Lucy
Business response:
Clayton, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Provider was great staff was friendly
Very thorough
They were very thorough
Business response:
Thank you for your feedback. We're pleased to hear that our team's dedication to quality care resonated with you.
Was the best of care & I am restored!
Business response:
Barbara, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
I was given excellent treatment & care! I am restored so that goal was met!
Business response:
Barbara thank you for your positive feedback. We are committed to supporting everyone on their health journey and are always pleased to hear about great experiences. #FastPaceHealthy 🏥
Frequently asked questions about Fast Pace Health Urgent Care - Mt. Sterling, KY
How is Fast Pace Health Urgent Care - Mt. Sterling, KY rated?
Fast Pace Health Urgent Care - Mt. Sterling, KY has a 4.6 star rating with 950 reviews.
When is Fast Pace Health Urgent Care - Mt. Sterling, KY open?
Fast Pace Health Urgent Care - Mt. Sterling, KY is closed now. It will open at 8:00 a.m.