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Fast Pace Health Urgent Care - Mt. Sterling, KY
- Urgent Care
- Mt Sterling, KY
About this business
Location details
480 Indian Mound Dr, Mt Sterling, KY, 40353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
This was the best care I’ve ever had!! So very thorough!!
April was wonderful, the girls in the back were so kind and helpful! We were in and out quickly!
Great service
Very helpful
I felt like the PA that I seen was not truly listening to me and my concerns. I left feeling not heard or understood. Will not be back.
Business response:
Donna, we are sorry to hear about your experience. We hold ourselves to a high standard of care. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint
Arrived for our appointment at 10 minutes early didn’t go back till 45 minutes after our appointment.. took the nurse 30 minutes just to get vitals because she didn’t like using a certain machine, because went chops was too small for the other. My 7 months old son was very sick, fever, snotty and coughing. Sickest he’s ever been said all test were negative. Said it was upper respiratory and couldn’t give him any medicine. We were there for 2 hours for them to do nothing. Got my child in today with the pediatrician and turns ... read more
Business response:
Colter, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
The people was nice but the facility was very very dirty! Pretty sure it hadn’t bn swept in weeks. Windows was so nasty on the door you didn’t even want to touch them.
Business response:
Gavin, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
Staff was really nice and helpful.
Business response:
Linda, Thank you for your recommendation and the kind words. We truly value and appreciate your support.
Waited over an hour in room 8 with no visit from staff other than the initial vitals taken first thing. A person should not have to wait that long without any communication from the staff or doctor. Which is why I left disappointed
Business response:
Mark, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
Frequently asked questions about Fast Pace Health Urgent Care - Mt. Sterling, KY
How is Fast Pace Health Urgent Care - Mt. Sterling, KY rated?
Fast Pace Health Urgent Care - Mt. Sterling, KY has a 4.5 star rating with 1,088 reviews.
When is Fast Pace Health Urgent Care - Mt. Sterling, KY open?
Fast Pace Health Urgent Care - Mt. Sterling, KY is open now. It will close at 6:00 p.m.