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Fast Pace Health Urgent Care - Mt. Sterling, KY
- Urgent Care
- Mt Sterling, KY
About this business
Location details
480 Indian Mound Dr, Mt Sterling, KY, 40353, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 8:00 a.m. to 6:00 p.m. |
The dr or pa or whatever she was is politically biased in treating patients. She prescribed my 16 yo granddaughter an opiate cough syrup that specifically says not to be prescribed for anyone under 18. I’m reporting her to the medical board. She should lose her license!
Business response:
Thank you for providing your feedback and letting us know about this issue, Rebecca. We set a high standard for ourselves and are truly sorry to hear those standards were not met.
Have the start of a UTI and wanted antibiotics only. I was told to get an over the counter EZO. It’s been 24 hours and gotten worse. If I had know this I would have saved my copay and my insurance their money too.
Front desk lady is not a people person. I’ve been in there multiple times & it’s been the same every time. Really sets the tone off bad
Seem like nobody listened to nothing I had to say. They knew my body better than me. Worker and patient kinda had words before I even seen a doctor. Didn’t like how worker talked to the lady. I doubt I ever go back!
Business response:
We're sorry to hear about your experience at First Care Urgent Care. Please know that we take your feedback seriously and will address the issues you've mentioned. If you have any further concerns, please don't hesitate to reach out to us at (859) 398-2001.
Very long wait, and when they checked my 1 year old for Flu they jabbed him so hard his little nose was bleeding. Won’t be back! Was the only place open on a Sunday so had no other choice, next time will choose the ER.
Quick, friendly, knowledgeable service. Glad that I decided to give you all a try.
Quick and easy. A good experience as far as a medical visit can be.
Business response:
Thomas, thank you very much for taking to time to write a review! We work hard to make sure that we are offering the best experience possible. Happy to hear we were able to help! ⭐️⭐️⭐️⭐️⭐️
The front office staff and the nurse doing triage was nice. The nurse practitioner that saw ky daughter, i truly question his ability to practice medicine. He didn’t give my daughter the full exam she was needing to properly be treated. He was in a hurry to get out of the room while talking to her. I am very disappointed in the care received.
It was disgusting to hear the lady at the check in desk talk about how she only wakes her hair once a week. And uses her hair’s natural oils to slick it back into a ponytail or bun. Especially nasty when people are in there that are already nauseated and on the verge of vomiting. She needs to be reprimanded and needs to be professional. And she should be talked to about her own cleanliness. No wonder people get sick. I almost left due to her. The Nurse practitioner did a good job.
Frequently asked questions about Fast Pace Health Urgent Care - Mt. Sterling, KY
How is Fast Pace Health Urgent Care - Mt. Sterling, KY rated?
Fast Pace Health Urgent Care - Mt. Sterling, KY has a 4.5 star rating with 1,016 reviews.
When is Fast Pace Health Urgent Care - Mt. Sterling, KY open?
Fast Pace Health Urgent Care - Mt. Sterling, KY is closed now. It will open at 8:00 a.m.