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Fast Pace Health Urgent Care - Oak Ridge, TN
- Urgent Care
- Oak Ridge, TN
About this business
Location details
441 S Illinois Ave, Oak Ridge, TN, 37830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I have a grade 1 tear in my A/C joint since 2020 that I injured while serving in the Marines. I needed a prescription refilled (that I have gotten from you guys before in the past multiple times. ) The last time I had it filled was like 5 months ago, I haven't even needed it since then, but my shoulder started hurting again really bad a couple days ago, and I needed a refill for it. The way I was treated and handled was if I was some stranger that had never been there before. So they kept me waiting in the room while trying ... read more
Paid 70 and waited a hour just to be told they don’t know what’s wrong with me.
Business response:
Kanon, we are sorry to hear about this experience. We want to follow up with the clinic and our patient services team. Can you please reach out to us so we can get more details? Patient Service – customerservice@fastpacehealth.com or (931) 253-1110 ext. 8406.
I had a scheduled appointment confirmed both with multiple texts and emails. When I arrived, ON TIME, I told the girl at the desk I had made an appointment. She directed me to check in to the kiosk at the desk and she said sit down and wait. 35 minutes later she called me up and said I needed to fill out the paperwork to which I replied that I had done it when I made the appointment online. She said “well we didn’t get it so you have to fill these out.” As I was handing the paperwork to my wife to fill out, since I had a ba... read more
The wait was very long. And they didn’t refer me to another speacailist per doctor orders. They nurse told me to call my insurance and to schedule my own referral. They didn’t even recommend any other speacilist. Just sent me off my way
I arrived at11:45 for a appointment at 12. Absolutely the worse experience in the medical profession i have every had. Waited 2 hours and 45 minutes to be treated like all the other the civilian people. Military should be treated professionally instead of a addicts in the world. .
I did not have good experience. I paid more for getting the urgent care. But, it was absolutely did not worth. I am still having sore throat and they did not prescribe the right medication. I don’t recommend anyone to visit the urgent care.
This goes for 2/6/23 and 2/7/23. I went in and was getting treated for gout on 2/6 they prescribed me a medication told me if it did not work to come back, and I took it as directed. It did not work. On 2/7 I went in and they made a note to prescribe me a different medication that I know works. They said they would call it in and so I went about my day and went to the pharmacy and it hadn’t been sent yet. So I call and they said they’ve been really busy, I understand that but they told me that they would have it sent in befo... read more
It is ironic that this is called Fast Pace, as there is nothing fast about it. I understand we are in a pandemic and raging flu/cold/every other virus season, so wait times might be long. The issue is that the company’s system tells you that you are number 1 in line, and then you still have to wait 2 hours to be seen. If I made a reservation online and did all the paperwork ahead of time and I’m first in the queue, why am I waiting 2 hours in the waiting room? At least let me sit in my car and text me when I can come in so I... read more
I came to the clinic for one reason: to be drug tested for a new job. I felt like the forms I had to fill out required way too much information or why I was there. Emergency contact, pharmacy preference, personal physician, etc. was way too much info needed just to come in for a drug screen. My future employer instructed me to go to Fast Pace for a drug screen and it was not my intention to become a new patient there, so it was frustrating to fill out all the mandatory information that wasn't really needed. Please streamline... read more
Frequently asked questions about Fast Pace Health Urgent Care - Oak Ridge, TN
How is Fast Pace Health Urgent Care - Oak Ridge, TN rated?
Fast Pace Health Urgent Care - Oak Ridge, TN has a 4.2 star rating with 1,306 reviews.
When is Fast Pace Health Urgent Care - Oak Ridge, TN open?
Fast Pace Health Urgent Care - Oak Ridge, TN is closed now. It will open at 1:00 p.m.