Fast Pace Health Urgent Care - Oak Ridge, TN

4.3

Urgent Care
Oak Ridge, TN

About this business

Healthcare Medical Centers Urgent Care Walk-in Clinics

Location details

441 S Illinois Ave, Oak Ridge, TN, 37830, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 8:00 p.m.
Tue	8:00 a.m. to 8:00 p.m.
Wed	8:00 a.m. to 8:00 p.m.
Thu	8:00 a.m. to 8:00 p.m.
Fri	8:00 a.m. to 8:00 p.m.
Sat	8:00 a.m. to 6:00 p.m.
Sun	1:00 p.m. to 5:00 p.m.

4.31,404 reviews

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Emily N.

4 months ago

All I had was a drug tests. I got there at 8:30am got checked in and said it’ll be 9:15 i wait for 2 hours

Business response:

Emily, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Havannah K.

4 months ago

I went in to get tested because i have been sick for the past week. I was positive for Covid and Flu A but the nurse never even mentioned the Flu A, just the covid. She was very rude overall. Her name was Heidi and she was extremely unprofessional. She would ask me questions about why i was there and almost immediately cut me off as i would start to speak. She was rude for the whole visit so much so that i called the clinic after my visit to make a complaint and was told to fill out the survey. The nurse practitioner wasn’t ... read more

Business response:

Havannah, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.

Kayla L.

a year ago

This was my first time visiting an urgent clinic because my PCP was closed this weekend. The nurse/MA was great. The overall visit was slow, with the majority of my Saturday spent there. I spent the rest of the weekend in bed and was unable to return to work today. I planned to go, but I was up multiple times last night coughing even after taking the medication and still did not have a voice (which is a necessity for my job). I called to ask for a note to turn in for today (Monday) and was told that I’d have to be seen again... read more

Business response:

Kayla, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.

Beata C.

2 years ago

Very professional and caring provider

Emma P.

2 years ago

Some workers were nice doctor was kinda sarcastic and not nice.

Beata C.

2 years ago

The wait was relatively short. Our nurse was very friendly, professional and quick. Christine, NP came soon after. She told me diagnosis, explained the whole process of treatment and gave us some time to ask questions. She was very professional and focus. Thank you

Business response:

Beata, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.

WILLIAM C.

3 years ago

The service was awful. They seemed not to care whether they helped you or not. If you need medical attention go elsewhere.

TERESA B.

3 years ago

I arrived at 5:25 pm- receptionist had to ask dr if she had time to see me- I wanted to be checked for strep- no patients were in waiting area- I was the only one there- she agreed to see me but there was nothing fast paced about it- I ended up leaving at 6:15- long time for no other patients to be around- I waited in front for approx 15 min and then in back for about 30- I could understand it if there were other patients, but I was the only one there

DONNA M.

3 years ago

Michelle and Scott were both amazing! I highly recommend going there!