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Fast Pace Health Urgent Care - Oak Ridge, TN
- Urgent Care
- Oak Ridge, TN
About this business
Location details
441 S Illinois Ave, Oak Ridge, TN, 37830, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Receptionist Is extremely rude
Business response:
Clayton, we are sorry to hear about your displeasure in service with us. We hold ourselves to a high standard of care. We appreciate your feedback; without it, we would not be able to improve our services. If you would like to connect with our patient services department regarding this experience, you may quickly submit your concern at https://checkin.fastpacehealth.com/complaint-
I ended up in the emergency room due to gross negligence on behalf of Fast Pace Health.
Business response:
Christina, we’ve read your feedback and provided details to Patient Services. Our goal is to provide an exceptional patient experience, your input is appreciated. If you wish to further discuss your experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
All I had was a drug tests. I got there at 8:30am got checked in and said it’ll be 9:15 i wait for 2 hours
Business response:
Emily, we pride ourselves on our quality service and the high-quality standards we strive to maintain. If you would like to discuss your experience further, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
I went in to get tested because i have been sick for the past week. I was positive for Covid and Flu A but the nurse never even mentioned the Flu A, just the covid. She was very rude overall. Her name was Heidi and she was extremely unprofessional. She would ask me questions about why i was there and almost immediately cut me off as i would start to speak. She was rude for the whole visit so much so that i called the clinic after my visit to make a complaint and was told to fill out the survey. The nurse practitioner wasn’t ... read more
Business response:
Havannah, we pride ourselves on our quality service and the high-quality standards we try to maintain. Sorry to hear of this experience. If you wish to continue discussion of this experience, please contact our patient services department at customerservice@fastpacehealth.com or (615) 819-1189.
This was my first time visiting an urgent clinic because my PCP was closed this weekend. The nurse/MA was great. The overall visit was slow, with the majority of my Saturday spent there. I spent the rest of the weekend in bed and was unable to return to work today. I planned to go, but I was up multiple times last night coughing even after taking the medication and still did not have a voice (which is a necessity for my job). I called to ask for a note to turn in for today (Monday) and was told that I’d have to be seen again... read more
Business response:
Kayla, we are sorry to hear about your experience. We hold ourselves to a high standard of care. Would you like to speak with our patient services department regarding this experience? Patient Service – customerservice@fastpacehealth.com or (615) 819-1189.
Very professional and caring provider
Some workers were nice doctor was kinda sarcastic and not nice.
The wait was relatively short. Our nurse was very friendly, professional and quick. Christine, NP came soon after. She told me diagnosis, explained the whole process of treatment and gave us some time to ask questions. She was very professional and focus. Thank you
Business response:
Beata, our patients’ health and well-being are our top priorities. We appreciate your feedback and look forward to supporting our community in the future.
The service was awful. They seemed not to care whether they helped you or not. If you need medical attention go elsewhere.
Frequently asked questions about Fast Pace Health Urgent Care - Oak Ridge, TN
How is Fast Pace Health Urgent Care - Oak Ridge, TN rated?
Fast Pace Health Urgent Care - Oak Ridge, TN has a 4.3 star rating with 1,475 reviews.
When is Fast Pace Health Urgent Care - Oak Ridge, TN open?
Fast Pace Health Urgent Care - Oak Ridge, TN is open now. It will close at 6:00 p.m.