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FastMed Urgent Care
- Urgent Care
- Harrisburg, NC
About this business
Location details
4415 School House Commons, Harrisburg, NC, 28075, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Came into this office sick and was met with a very rude front office worker Marie, every question was met with a snark and frown, I have been to this office before and had a great experience during a troubling time. I have never been treated so bad i will be contacting their office to follow up this young lady can is not the norm for this office and how they treat their patients.
Business response:
We're sorry to hear that you had a less than acceptable service experience at FastMed, Pam. We have a patient-focused culture and want to provide each patient a great experience. Please contact us so we can discuss this further, CustomerRelations@FastMed.com and connect you with the right person to take action on your feedback. Thanks.
Very dishonest and terrible service. There are many more like this in the area. Go to those instead. Billed my credit card before I even saw what I was being billed for. Also told me they wouldn't charge it and then went ahead and did it anyway. Worst service I have ever receiced. Doctor wouldn't listen to me and seemed in a hurry to get me out the door. Strongly suggest going somewhere else.
Business response:
Louis, we would like to have a billing team member connect with you directly to understand your particular situation so we can resolve this issue together. Will you please contact us at CustomerRelations@FastMed.com? Thanks again.
Awful service!!!!!! Waited nearly 2 hours and still waiting to be service. No one cares there is no urgency about seeing patients. The place closed an hour ago and we are still waiting for service. Will never ever ever come back here. My daughter duly noted that the place is called FASTMED but there is nothing fast about it!
Business response:
Venus, we're sorry to hear your wait time and customer service experience did not meet your expectations. We appreciate you providing us the opportunity to address your concerns. Will you email us at CustomerRelations@FastMed.com and share more details so we can share with the right person here at FastMed? Thank you!
I had the displeasure of dealing with a PA there named Lisa. She was very rude and talked down to me. What she wasn't aware of is that I am an RN, who is almost finished with NP school, not that this should matter because she should treat all of her patients equally and with respect!
Fast service, clean and streamlines care. However, the PA dosed the prescribed antibiotic entirely too low for an ear infection and my pediatrician was less than pleased, as this is what leads to super bugs. Due to being under dosed, she still had the ear infection 2 weeks later and was switched to a stronger antibiotic which she was on for an additional 10 days.... Two co-payments later - ear infection was gone. Needless to say, I will not go back to FastMed in Harrisburg
Business response:
Hello Carl. Thank you for taking the time to provide feedback on our staff and your experience. You are very important to us, and we are committed to providing a satisfying experience to all of our patients. We want to be better. Please email our CEO of the Eastern Region, Jason Williams directly at jason.williams@fastmed.com. Thank you so much for being a FastMed patient.
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 4.2 star rating with 1,436 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is closed now. It will open tomorrow at 8:00 a.m.