FastMed Urgent Care

Doris M 

on BBB

5 years ago

I visited this facility today and i am very disappointed as the how i was treated,when i enter the building. I understand with the Corona virus,and the pandemic that is going go,but that still don't give the receptionist the right to be very rude and disrespected. The receptionist was very unprofessional and, down right rude. She started yelling at me the moment i open the door, i didn't have the first foot in the door before she staring yelling for me to get back out and go to your car.This was the first time that i have vi... read more

Martin W 

on BBB

5 years ago

Simply put, FastMed emailed me 2 days (2 days!!) before they intend to charge my card for a visit I previously been told I owed nothing. 

Ashley M 

on BBB

6 years ago

I called to speak with someone about coming in for a routine check up and any other tests that needed to be done. The lady scheduling me asked for insurance, I said Medicaid. She asked me what kind and I told her I've been there before and that it should be on my file. At that point she stated she would have to get someone up front to help, a woman named ***** answered the phone. She stated she's been working there for 2 years and had not dealt with a situation like this nor has she seen me. I repeated to her the dates in w... read more

Tinnisha W 

on BBB

6 years ago

I was seen in the office the 2nd week in May which is almost 2 months ago. I happen to look at my bank transactions today and notice a very large charge from them. However in the 2 months I have not seen NO bill. How are you going to charge me with out even notifying me by mail or phone call. Plus I found out that my insurance paid them in full. Plus no one in the office can explain this charge to me. I am very disappointed in them. Me and my family will not be returning.