This profile has been claimed by the business owner or representative.
FastMed Urgent Care
- Urgent Care
- Winston-Salem, NC
About this business
Location details
310 South Stratford Rd, #120, Winston-Salem, NC, 27103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
Omg ...if you get the younger DR - JUST RUN ...he underdiagnosed a sinus infection -WHICH IS NOT ROCKET SCIENCE. I also paid for a bad attitude. He did not want to take more than 5 minutes with me as a patient. I listed chest pains on the form he never listened for congestion. He Appeared in the room without a stethoscope. Listed his own level of discomfort on the form not mine. It was a WASTE OF A COPAY he prescribed 250 tablets of azithromycin for a sinus infection that had already impacted my sinus and jaw area. The... read more
Business response:
Karen, we're sorry to have read your post about your experience at FastMed. We strive to deliver quality medical care through our licensed, experienced healthcare providers. We'd like to get more information so our lead physician can look into this further. Will contact us at CustomerRelations@FastMed.com so we can connect you with the lead physician? Thank you.
DO NOT SCHEDULE YOUR PRE-EMPLOYMENT DRUG SCREEN HERE. I had to wait for over an hour to do a simple drug screen. It is ridiculous how long it takes to be waited on. I repeat, if you can schedule your drug test anywhere else but here DO IT!!!!
Business response:
Jennifer, thanks for raising this issue. We keep track of wait times, and we do our best to see all of our patients as quickly as possible without sacrificing quality. We'd like to understand more about your visit so we can address your concerns and learn from your experience. Will you email details to CustomerRelations@FastMed.com? Thank you.
So my very first experience here to have a urine drug test for new employment and I've sat here an hour in pain! Holding it seriously inconsiderate and unprofessional. Some people suffer from urgency and to make someone wait an hour knowing they probably held it already to make sure there was an adequate sample is unacceptable! I will be reporting this back to my future employers.
I came here for a drug test. Rude staff that didn't really seem to care, except the Hispanic receptionist girl. Literally no one was there and I had to wait 30 minutes for a 2 minute test. If the job didn't require me to come here I would've went somewhere else.
Business response:
A message from Jason A. Williams MPAS, Ph. D - FastMed Urgent Care, Founder - President and CEO of the Eastern Region. First, I am sorry to hear that you had a less than acceptable service experience at FastMed. We have a patient-focused culture, hire carefully to ensure we have people who fit into that culture, and provide tons of training to sharpen customer service skills at every level. Concerning your wait time, we do keep track of wait times and do everything we can to see patients as quickly as possible. Not as an... read more
This place is just awful! I wish this event was my first bad experience here but that is not the case. My boyfriend was having a lot of inner ear discomfort. I work in thruway so I brought him to the 'doctor' here. I figured, an ear infection, they must see this stuff all the time! This was Friday, he was prescribed two ear drops and one oral antibiotic. The initial visit was $130 and the prescriptions totaled almost $100. Today is Sunday, we came in first thing in the morning because he gained NO relief after his first vis... read more
Business response:
A message from Jason A. Williams MPAS, Ph. D - FastMed Urgent Care, Founder - President and CEO of the Eastern Region. We just recently discovered your post on this issue, and we're very sorry for our delayed response. At FastMed one of our core values is that your concerns are our concerns, so please feel free to contact me directly if you ever have problems or concerns in the future. As for the specific issue you raise here, if I can help resolve it or you just want to talk it through, please contact me as soon as it's c... read more
Frequently asked questions about FastMed Urgent Care
How is FastMed Urgent Care rated?
FastMed Urgent Care has a 3.9 star rating with 1,415 reviews.
When is FastMed Urgent Care open?
FastMed Urgent Care is open now. It will close at 8:00 p.m.