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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,670 reviews
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Mikayla M.'s profile image
Mikayla M. 
5 years ago

Excellent experience the staff who helped us was very friendly and knowledgeable 

Business response:

Hi, Mikayla. We appreciate the review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Melinda G.'s profile image
Melinda G. 
5 years ago

Benjamin did a great job he explained everything to me 

Business response:

Hi, Melinda. Happy to hear Ben provided you with great service. We appreciate your visit and membership with Firstmark Credit Union! 

Elodia M.'s profile image
Elodia M. 
5 years ago

Excellent customer service! I refinanced my vehicle loan with Firstmark and was able to lower my interest rate from 8.5% to 3.50%. All the employees at Zarzamora are very friendly and helpful. Thank you Firstmark! 

Business response:

Hi, Elodia. Talk about savings! We appreciate your review and hope to assist you again in the future. Thank you for choosing Firstmark Credit Union. 

Nicole's profile image
Nicole 
5 years ago

Excellent service. 

Business response:

Hi, Nicole. We appreciate you taking the time to leave us a review. Thank you for being a Firstmark Credit Union member! 

Gary M.'s profile image
Gary M. 
5 years ago

I spoke with two folks in your call center. Both were top notch, very professional and pleasant. 

Business response:

Thank you for your review, Gary! We appreciate your membership with Firstmark Credit Union. 

Jonathan V.'s profile image
Jonathan V. 
5 years ago

I was able to refinance my vehicle and Firstmark was able to give me a lower rate and saved me almost $40 per month. Zarzamora employees are always friendly and helpful. Thank you! 

Business response:

Hello, Jonathan. Awesome savings and great review! We are grateful for your membership. Thank you for choosing Firstmark Credit Union. 

Katrina E.'s profile image
Katrina E. 
5 years ago

I recently opened up an account with Firstmark and it was one of the best decisions I’ve made, coming from security service which was the worse they can’t compete with Firstmark. All the employees at Firstmark were so nice and welcoming they answered any questions I had and made me feel at home. I will definitely be staying with them. 

Business response:

Hi, Katrina! We are excited about your membership and happy to hear of your experience. Thank you for choosing Firstmark Credit Union! 

Yanet A.'s profile image
Yanet A. 
5 years ago

It was a great experience those 2 ladies are very professional they take their time and make sure everything was perfect, OMG what a great service. Mss Sonia was so nice and the trainer Lady was amazing professional and sweet. Thanks 

Business response:

Thank you for your review, Yanet! It was our pleasure assisting you. We look forward to your continued membership with Firstmark Credit Union. 

Kathy E.'s profile image
Kathy E. 
5 years ago

Great communication and quick turnaround to all of my questions. 

Business response:

Hello, Kathy. Happy to hear all your questions were answered! Thank you for choosing Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,670 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.