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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
From the moment I went through the drive-thru, I had excellent customer service. I asked if the lobby was open, if I needed to make an appointment, my questions were answered and an appointment was scheduled for me. I was then assisted as soon a I walked in by Priscilla. She helped me with set up the mobile app open a new account and answer all my questions.
Business response:
Hello, Araceli. Welcome to Firstmark Credit Union! We hope you continue to enjoy the service we provide along with our new mobile app. Thank you for sharing your experience.
Very helpful and easy to understand
Business response:
Hi, Connie. We appreciate your time and review! Thank you for choosing Firstmark Credit Union.
Alamo Ranch is Amazing. Very friendly and fast efficient service.
Business response:
Thank you for your review, Tiffany! We appreciate your membership with Firstmark Credit Union.
Customer service was excellent. Both Paul and Laura were great!
Business response:
Hi, Grace. We appreciate your review and happy to hear of the excellent service you received. Thank you for choosing Fistmark Credit Union!
Seamless refinance on my vehicle loan!
Business response:
Hi, Angelica. That's great to hear! We hope you enjoy your new car. Thank you for choosing Firstmark Credit Union!
Walked in and was greeted immediately. Took care of my business and was out within 20 minutes after opening a savings account. Very professional and outgoing.
Business response:
Hi, Connie. It sounds like we were able to meet your banking needs and open an account for you quickly! We appreciate your review. Thank you for choosing Firstmark Credit Union!
The best service and professional attitude you guys always make my day.
Business response:
You're too kind, Francisco. Thank you for your review and for being a Firstmark Credit Union member!
Wendy was very helpful,walked me thru the whole process!I definitely felt like I had someone on my side!!!
Business response:
Hi, David. It's great to hear Wendy provided you with exceptional service! We appreciate you taking the time to leave us a review. Thank you for your membership with Firstmark Credit Union.
The bank manager went out of her way to help me buy a car online through Carvana.
Business response:
Hello, Margarita! Your feedback and five-star review are appreciated. We work towards providing a great member experience, and you received it! We hope you enjoy your new car. Thank you for choosing Firstmark Credit Union.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,670 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.