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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent customer service!!
Business response:
Hello, Josafat. Happy to hear of the excellent service you received while visiting the Potranco location. Thank you for your membership with Firstmark Credit Union!
The process to apply for my personal loan was quick and easy.
Business response:
Hi, Tanya. We appreciate your feedback and review. Thank you for choosing Firstmark Credit Union!
Everything was great. Communication was great. Assisted me in adding me to my father's account. I went ahead and opened a checking/ savings account myself. I was assisted by Mrs. Montenegro. Very sweet lady.
Business response:
Hello, Roberto! Your review and membership are important to us. We are happy to hear of the quality of service you received. Thank you for choosing Firstmark Credit Union!
Excellent service! Jeannette King was very thorough, helpful and patient. I am very pleased!
Business response:
Hi, Elizabeth! We love hearing about our member's experiences. Thank you for being a Firstmark Credit Union member!
Diane Bacon is just great. Patiently listened to my life story-sorry Diane. LOL. She set up my loan payment for auto pay, linked my daughter’s info to the account, and set up a joint checking account for us. My daughter is in Minnesota so Diane facilitated all electronic transactions to complete the accounts. Everything was done when I left that afternoon. Very happy and impressed with Firstmark CU.
Business response:
Hello, Patrice. We are thrilled to hear of your experience and grateful, Diane was there every step of the way. Thank you for being a valued Firstmark Credit Union member!
Very friendly employees and assisted me very fast! I am very happy with the way I was treated and I am so happy to be with FMCU
Business response:
Hello, Ruben. We are happy to have you as a member! Thank you for choosing Firstmark Credit Union.
Tiffany, one of the Service Specialists I spoke with, was wonderful! She answered all of my questions and was very patient and personable. This is why I've financed my last 3 cars with Firstmark, great service and knowledgeable people.
Business response:
Hi, Lori. It's great to hear of the experience you have been given over the years. Thank you for taking the time to leave us a review. We appreciate your continued membership with Firstmark Credit Union.
Moved here from out of state and FirstMark was referred to us my family members. Our experience in opening our accounts with Natalia Vargad was great. She was able to answer all our questions a d was very personable and professional. Overall great experience.
Business response:
Hi, Deborah. Welcome to Texas and Firstmark Credit Union! We are happy to hear of the great service you received from Natalie when opening your account. We appreciate your review and membership!
Tiffany Hughes worked with me on submitting documents to telecheck for a forged check. She was most helpful and understanding. It is great that she helped with this as I was and am distraught about this.
Business response:
Hello, Velda. We are sorry to hear about the check fraud you had to deal with but glad Tiffany was there to assist you through this process. We appreciate you taking the time to leave a review of your experience. Thank you for being a Firstmark Credit Union member!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,782 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.