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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,670 reviews
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Craig C.'s profile image
Craig C. 
5 years ago

Everyone I worked with was great. I spoke with Jess many times, with lots of questions, and she was always very helpful and willing to take as much time as was need. Great customer service! 

Business response:

We are here to help, Craig! If you have any further questions, we are happy to assist. Thank you for being a Firstmark Credit Union member. 

Haydee L.'s profile image
Haydee L. 
5 years ago

Alan was very informative unassisted me and everything we talked about 

Business response:

Hi, Haydee. We appreciate the review and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union. 

Norma J.'s profile image
Norma J. 
5 years ago

I walked in and the environment was very clean super organized and was helped fast! No issues and super friendly people all around. Definitely made my experience opening an account very easy and comfortable! 

Business response:

Hello, Norma! We are happy to hear about your experience when opening your account. Thank you for choosing Firstmark Credit Union. 

Tiphani's profile image
Tiphani 
5 years ago

The tellers and service is great. I love this place. 

Business response:

Hi, Tiphani. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union. 

A t.'s profile image
A t. 
5 years ago

I opened a new account with Firstmark this week. They’re very friendly, great customer service and were able to answer all the questions I had. 

Business response:

Hello! As a teacher, we are so happy you choose Firstmark Credit Union and had a great experience opening your account. Thank you for your review. 

Rebecca S.'s profile image
Rebecca S. 
5 years ago

Very nice and helpful! 

Business response:

Hi, Rebecca! We appreciate your positive review. Thank you for choosing Firstmark Credit Union! 

Andrea H.'s profile image
Andrea H. 
5 years ago

Y'all did a great job thank you! 

Business response:

Hello, Andrea. We appreciate the kind words and glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union. 

Jovani F.'s profile image
Jovani F. 
5 years ago

Ladies and gentlemen kings and queens pay close attention! I’ve been speaking with Mizz Araceli for about a year now and I have been monitoring my credit she helped guide me through the process of a refi on my auto loan. I’m very blessed to have met her and to be honest her having all the right answers i needed to get my refi going saving close to 7,000 on my existing loan. Thank you Araceli and all your help if you guys need any guidance as far as a refi home or auto speak with Araceli at the Zarzamora location in south sid... read more

Business response:

Hi, Jovani. What an amazing review and talk about savings! Your feedback about Araceli's service is what we love to hear. Thank you for being a Firstmark Credit Union member. 

Carolina T.'s profile image
Carolina T. 
5 years ago

Ariana at the O’Connor Financial Center assisted me in opening a account and a IRA, it was such an awesome experience it took only a few minutes to get it all done. Walked out with copies of all my work and well organized I felt well take care of. Thank you Ariana for taking care of my needs. Look forward to your service again soon. 

Business response:

Hello, Carolina. We appreciate you sharing your experience when opening your IRA account with Ariana. We look forward to assisting you in the future. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,670 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.