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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,670 reviews
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Ben M.'s profile image
Ben M.Ā 
5 years ago

Great experience very friendly and professional i would highly recommend and look forward to doing business with this bankĀ 

Business response:

We appreciate the recommendation and look forward to your membership, Ben! Thank you for choosing Firstmark Credit Union.Ā 

Juan A.'s profile image
Juan A.Ā 
5 years ago

Very professional . it was very šŸ‘ GoodĀ 

Business response:

Thank you for the review, Juan. We look forward to your membership with Firstmark Credit Union!Ā 

Mary B.'s profile image
Mary B.Ā 
5 years ago

I have been a member for a long time and I have always received excellent customer service from the organization and this branch. I feel valued as a member and have received wonderful service. The employees are always professional, courteous, and very pleasant to deal with. As for the people complaining about being charged to cash a check, if you're not a member then banks and credit unions usually charge a small fee. I used to be a member of what is now called Credit Human, and even as a member I was charged multiple fees ...Ā read more

Business response:

Hello, Mary. We appreciate your long-standing membership and grateful for you taking the time to share your experiences with us. We look forward to continuing to provide excellent member service to you at the Bitters location or wherever you visit. Thank you for being a Firstmark Credit Union member!Ā 

Richard T.'s profile image
Richard T.Ā 
5 years ago

My loan representative was very helpful and respectful to me, she was excellent.Ā 

Business response:

Thank you for sharing your experience, Richard. We appreciate you taking the time to leave us a review. We look forward to your continued membership with Firstmark Credit Union.Ā 

Jesse  R.'s profile image
Jesse R.Ā 
5 years ago

I don't know what I pushed but forgive me you guys were great I enjoy being there with you and all your help keep it up you did a great job thank youĀ 

Venus G.'s profile image
Venus G.Ā 
5 years ago

She had a great job of helping me and she explained well about opening my new account.Ā 

Business response:

Hi, Venus. We appreciate your review and happy you joined Firstmark Credit Union!Ā 

Roland  T.'s profile image
Roland T.Ā 
5 years ago

Experience was fantastic!Ā 

Vilma S.'s profile image
Vilma S.Ā 
5 years ago

Ariana Valdez was awesome. Ariana was pleasant and dedicated to answering questions I had on loan process. Exceeded my expectations.Ā 

Business response:

Hi, Vilma. Thank you for the review. Happy to hear that Ariana exceeded your expectations! We look forward to your continued membership with Firstmark Credit Union.Ā 

Sylvia  C.'s profile image
Sylvia C.Ā 
5 years ago

I have the pleasure of working with Firstmark since the beginning of my employment have never never had a bad experience. Everyone is always very helpful Paul at the mission branch is awesome. Always puts me at ease and makes me fill I'm the priority Always.Ā 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,670 reviews.Ā 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.Ā