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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ms. Jeanette King and the Firstmark team provided a Great customer service experience. We completed a few business transactions that allowed my family the ability to spend some time with the team and witness the kind us customer service that our world is certainly missing. I would like to commend the team for going above and beyond to make us feel like family and not customers. Thanks.....
Business response:
Hello, William! It was a pleasure assisting you at our Potranco location. We are grateful for your thoughtful review. Thank you for being a valued Firstmark Credit Union member!
Excellent experience the staff who helped us was very friendly and knowledgeable
Business response:
Hi, Mikayla. We appreciate the review and are glad we could provide you with a positive experience! Thank you for choosing Firstmark Credit Union.
Benjamin did a great job he explained everything to me
Business response:
Hi, Melinda. Happy to hear Ben provided you with great service. We appreciate your visit and membership with Firstmark Credit Union!
Excellent customer service! I refinanced my vehicle loan with Firstmark and was able to lower my interest rate from 8.5% to 3.50%. All the employees at Zarzamora are very friendly and helpful. Thank you Firstmark!
Business response:
Hi, Elodia. Talk about savings! We appreciate your review and hope to assist you again in the future. Thank you for choosing Firstmark Credit Union.
Excellent service.
Business response:
Hi, Nicole. We appreciate you taking the time to leave us a review. Thank you for being a Firstmark Credit Union member!
I spoke with two folks in your call center. Both were top notch, very professional and pleasant.
Business response:
Thank you for your review, Gary! We appreciate your membership with Firstmark Credit Union.
I was able to refinance my vehicle and Firstmark was able to give me a lower rate and saved me almost $40 per month. Zarzamora employees are always friendly and helpful. Thank you!
Business response:
Hello, Jonathan. Awesome savings and great review! We are grateful for your membership. Thank you for choosing Firstmark Credit Union.
I recently opened up an account with Firstmark and it was one of the best decisions I’ve made, coming from security service which was the worse they can’t compete with Firstmark. All the employees at Firstmark were so nice and welcoming they answered any questions I had and made me feel at home. I will definitely be staying with them.
Business response:
Hi, Katrina! We are excited about your membership and happy to hear of your experience. Thank you for choosing Firstmark Credit Union!
It was a great experience those 2 ladies are very professional they take their time and make sure everything was perfect, OMG what a great service. Mss Sonia was so nice and the trainer Lady was amazing professional and sweet. Thanks
Business response:
Thank you for your review, Yanet! It was our pleasure assisting you. We look forward to your continued membership with Firstmark Credit Union.
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,782 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.