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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,625 reviews
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Minerva R.'s profile image
Minerva R. 
on Birdeye

7 months ago

Very pleasant transaction. 

Business response:

Hi Minerva, We're delighted to hear that you had a pleasant experience during your most recent visit to our Legacy Financial Center. Thank you for choosing Firstmark Credit Union, and we look forward to serving you again in the future! 

Mario G.'s profile image
Mario G. 
on Birdeye

7 months ago

Everyone went above and beyond thank you 

Business response:

Hi Mario, We're delighted to hear that everyone went above and beyond to make your experience so special. Thank you for taking the time to share your kind words with us. We are always looking for ways to improve our services and we appreciate your feedback. Sincerely, Firstmark Credit Union 

Johnny S.'s profile image
Johnny S. 
on Birdeye

7 months ago

The young lady I dealt with was very knowledgeable about everything and very helpful and treated us like friends That's why I do business with FirstMart thank you so much 

Business response:

Hi Johnny, We're delighted to hear that you had a positive experience with our team. We strive to provide our members with excellent service, and we are glad to see that our efforts have paid off. Thank you for choosing Firstmark Credit Union! 

Rosa Linda S.'s profile image
Rosa Linda S. 
on Birdeye

7 months ago

Very helpful and friendly 

Business response:

Hi Rosa, We're truly grateful for your kind words and are delighted to hear that you enjoyed your experience with our staff. We strive to provide our members with exceptional service and are always happy to help in any way we can. Thank you for choosing Firstmark Credit Union! 

Nellie K.'s profile image
Nellie K. 
on Birdeye

7 months ago

Dante was very helpful. Very patient as I asked him a lot of questions. 

Business response:

Hi Nellie, Thank you for your wonderful feedback. We greatly appreciate your kind words about Dante's helpfulness and patience. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Pedro C.'s profile image
Pedro C. 
on Birdeye

7 months ago

Ashley Thompson fumbled the ball; However, the ball was quickly picked up by Monica Vertiz who scored a TD. Monica went above and beyond to get the job done. She should be congratulated for her outstanding job. Destiny Castilleja also did an excellent job at bank in preparing all the required paperwork expeditiously. You have two over achieving employees who deserve to be rewarded!!! 

Business response:

Hi Pedro, We're grateful for your feedback. We're sorry to hear about any missteps that initially happened, but are delighted to learn that other Firstmark team members were able go above and beyond to assist you. We take great pride in our customer service and are committed to providing excellent service to our members. Thank you for taking the time to share your experience with us. We look forward to assisting you again. Sincerely, Firstmark Credit Union 

Amy C.'s profile image
Amy C. 
on Birdeye

7 months ago

The service was excellent. The staff are helpful and friendly. 

Business response:

Hi Amy, Thank you for sharing your positive experience with us. We are glad to hear that you had a pleasant time with our staff. We strive to provide our members with excellent service, and we are happy that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Jorge S.'s profile image
Jorge S. 
on Birdeye

7 months ago

Everyone was friendly and helpful! Great experience! 

Business response:

Hi Jorge, We are absolutely thrilled to hear that you had a great experience with us. Thank you for your kind words! We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Bruce B.'s profile image
Bruce B. 
on Birdeye

7 months ago

Helped me open a new share. Very friendly and helpful. 

Business response:

Hi Bruce, We're overjoyed to have been able to assist you in opening a new account with Firstmark! We are confident that this account will be a valuable asset to you and your financial future. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,625 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.