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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,426 reviews
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Cristina E.'s profile image
Cristina E. 
9 months ago

I loved the service that was given to me by Mr. Plata. Since I am teacher he explained how this will benefit me when school starts along with direct deposits. 

Business response:

Hi Cristina, We love our teachers and are grateful you chose us for your account. Thank you for your service! It's great to hear that James provided you with a helpful visit, and we look forward to your continued membership. Best, Firstmark Credit Union 

Nancy Victorino A.'s profile image
Nancy Victorino A. 
9 months ago

She was very pleasant, professional dressed and well mannered. 

Business response:

Hi Nancy, It sounds like you had a good visit! We are delighted to hear about your positive visit with our team member. We strive to provide a helpful and professional experience to our members. Thank you for the kind words and review. Best, Firstmark Credit Union 

Rose L.'s profile image
Rose L. 
9 months ago

Gabriel was the representative that assisted me. He was very helpful and answered all my questions and took all the information that he needed for my application. He was very helpful and did call me back when my application had been reviewed and approved. He’s also very professional and has a friendly attitude. He helped me go through the docusign process and was very patient. I had a very pleasant experience with Gabriel, very good employee. 

Business response:

Hi Rose, Thank you for sharing your positive experience with Gabriel! We're glad that he was able to assist you with helpful service throughout the entire process. We truly appreciate your feedback and are thrilled that you had such a pleasant experience. Best, Firstmark Credit Union 

Ronald W.'s profile image
Ronald W. 
9 months ago

The service is always excellent. 

Business response:

Hi Ronald, That's our goal! Thank you for your continued trust in us, and look forward to your continued membership. Best, Firstmark Credit Union 

Monica V.'s profile image
Monica V. 
9 months ago

I needed a loan and y’all gave me what I needed! Thank you for trusting in me!! 

Business response:

Hello Monica, We are excited to hear about your recent loan experience! Our goal is to be there for our members when they need us. Happy we could help! Thank you for sharing your review. Best, Firstmark Credit Union 

James S.'s profile image
James S. 
9 months ago

Was good! I will make it as long as I like ! 

Business response:

Hi James, We are delighted you had a good experience with us! Thank you for choosing us, and look forward to helping you in the future. Best, Firstmark Credit Union 

Michael R.'s profile image
Michael R. 
9 months ago

Maria was excellent with helping me with everything and very personal. I was recommended her to others. 

Business response:

Hi Michael, It's great to hear about your positive experience with Maria! Our team strives to provide helpful and friendly service to all our members. Thank you for the review and recommendation! Let us know how we can assist you in the future. Best, Firstmark Credit Union 

Aide M.'s profile image
Aide M. 
9 months ago

Great customer service the young lady that helped me Madeline. Very knowledgeable. Very patient person she took the time to explain the account that I was opening. Thank you she is awesome. 

Business response:

Hi Aide, We are thrilled to hear about your positive visit with Madeline! Our goal is to help and provide excellent service to all our members. Thank you for the kind words and review of your experience. We look forward to assisting you in the future! Best, Firstmark Credit Union 

Blanca B.'s profile image
Blanca B. 
9 months ago

Excellent customer service—very helpful, Adrian fully explained all my options. 

Business response:

Hi Blanca, We are thrilled to hear about your excellent experience with Adrian and are grateful you chose us for your financial needs! Your review is greatly appreciated. Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,426 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.