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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very friendly, knowledgeable young lady. Made me feel very comfortable right away. I instantly knew I had gone to the right place! I was assisted by Mariana Tirado. What an asset she is to dealing with people! Thank you again Ms Tirado. God bless you.
Business response:
Hi Susanna, We're glad to hear about your positive experience with Mariana. It's wonderful knowing she made you feel comfortable and provided helpful assistance. We appreciate your review of your visit. Thank you for choosing us, and we look forward to assisting you in the future! Best, Firstmark Credit Union
Love coming to this location because everyone friendly and helpful especially Tracy Gonzales
Business response:
Hi Pedro, We love to hear it! It's our privilege to help you, and we look forward to providing you with the level of service you've come to expect from the team. Thank you for the kind words and review! Best, Firstmark Credit Union
The rep was helpful with all of my questions - patient, warm, and understanding.
Business response:
Hello Evelyn, It's great to hear that our representative was helpful and welcoming during your call. Thank you for sharing your review! Best, Firstmark Credit Union
Did great!! Adrian was very helpful, very professional ., he was a great help to me. I also want to thank the credit union for all your help.
Business response:
Hi Sandra, We are delighted to hear about your positive experience with Adrian. It's our privilege to be able to help you, and we appreciate having you as a member. Let us know how we can assist you in the future! Best, Firstmark Credit Union
Angela was great. She put off going to lunch to assist me because she remembered making my appointment. They were short handed and was so friendly with helping me. Angela is so friendly and helpful. Thank you again Angela
Business response:
Hello Loretta, It's great knowing that Angela provided you with friendly and helpful service! Our team cares about our members, and we are thrilled your experience with us was beneficial. Thank you for taking the time to share your positive experience with us! Best, Firstmark Credit Union
Very professional
Business response:
Hi Brenda, We're grateful for your positive feedback. Thank you for sharing and for choosing us! Best, Firstmark Credit Union
Worked with Raul at Bitters branch. He was very helpful and extremely knowledgeable. Raul is always very professional and has great customer service skills. It was a difficult task I credit him for being accurate. I have worked with him and always receive excellent service.
Business response:
Hi Rueben, It's awesome to hear about your excellent experience with Raul and wonderful to know he is always helpful, knowledgeable, and professional when assisting you. We appreciate you taking the time to recognize Raul's great member service. Thank you for sharing your feedback and for consistently choosing us! Best, Firstmark Credit Union
Want to Thank Firstmark for being so Helpful and Understanding. They go out of there way to help Everyone that they can. They are Extremely helpful an work hard to make things happen. No one can go wrong being a customer there Best bank ever wouldn't go anywhere else. Thanks Everyone that works at Firstmark Especially Cruz for helping me out. Mrs. Segura
Business response:
Hi Susana, We are thankful and truly appreciate your kind words about our team. It's our privilege to be able to assist you! Our goal is to provide exceptional service to all our members, and we're delighted to hear that your experience with us has been so positive. We value your loyalty and are grateful to have you as a member. Best, Firstmark Credit Union
I was assisted by Ashely Thompson. She did an amazing job walking me through the process and helping me explore options that would work best for my situation. She deserves praise and a pay increase.
Business response:
Hello Kemmie, Thank you for the kind words regarding your experience! We're glad that Ashley was able to walk you through the process effectively and help you find your best option. We take pride in our team's dedication to providing excellent service, and we appreciate you taking the time to acknowledge their efforts. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,081 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.