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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I felt like I was the most important person in the world. Savannah was so kind and sincere in helping me and she just made my day. Beautiful person inside and out. Love her.
Business response:
Hi Florancia, We're overjoyed to learn that Savannah was able to make your day and provide excellent service. We appreciate your choosing Firstmark and look forward to serving you in the future! Sincerely, Firstmark Credit Union
Online service very convenient. The representative helped me by answering my question's and setting up the account.
Business response:
Hi Nelda, We greatly appreciate you taking the time to share your positive experience with our online service and Member Care team. We're glad to hear that you were able to set up your account successfully and we look forward to providing you with excellent service in the future. Sincerely, Firstmark Credit Union
Working with you guys online was perfect for us not having to drive to the bank. Awesome customer service, quick response. It's a blessing to be a partner of Firstmark.
Business response:
Hi Richard, We're sincerely grateful for your positive feedback. It is wonderful to hear that you are satisfied with our online services and customer service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
All done with timely and professional
Business response:
Hi Mary, We're honored to hear that your experience with us was timely and professional. We greatly appreciate you taking the time to share your feedback with us. It is valuable information that will help us continue to improve our services and provide you with the best possible experience. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Work with Rick Rodriguez was great to have him help me. Good customer service knowledgeable as to what he was doing and was prompt. He is a great asset to this branch. He earned a five star.
Business response:
Hi Rueben, Its heartwarming to hear that you had a positive experience with Rick at our Bitters Financial Center. We're proud of our team members and their commitment to providing exceptional service to our members. We value your feedback. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
It was great
Business response:
Hi Matthew, We're so happy to hear that you enjoyed your recent visit to our Mission Financial Center! We appreciate your positive feedback and we will continue to work hard to provide you with excellent service. Thank you for choosing Firstmark Credit Union!
Supervisor Tiffany provided excellent customer service n support. Explained all details patiently n with respect.
Business response:
Hi Yolanda, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We're committed to providing excellent customer service and we are thrilled to hear about your positive experience with Tiffany. Thank you for choosing Firstmark Credit Union and we look forward to serving you in the future.
Great, branch was ready to assist me for my appointment.
Business response:
Hi Krissey, Thank you for taking the time to share your positive experience with us. It is our pleasure to hear that you were satisfied with the service provided by our team. We strive to provide our members with the best possible experience, and we are glad to know that we have met your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Very kind very nice person easy to deal with had all the information ready was patient for me to find information to give to him all around great service.
Business response:
Hi Brandon, We appreciate your positive feedback and are glad to hear that you enjoyed your experience with us. We strive to provide excellent service to all of our members and are happy to see that we have met your expectations. Thank you for your kind words. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,625 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.