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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The representative was cordial , patient & informative . Did an excellent job explaining our needs .
Business response:
Hi Elizabeth, We appreciate your feedback! We're thrilled to hear that you had a positive experience with our O'Connor Financial Center team. We are committed to providing excellent customer service, and we are glad to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Kudos to the whole team in helping me get through the loan process. Filo in particular was attentive, quick, and understanding on my goal with this loan. Filo represents the team and company well and has earned my respect and trust.
Business response:
Hi Mayra, We sincerely appreciate your kind words about Filo and our team. We're so happy to hear that you had a positive experience with us and that we were able to assist you with your loan process. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Efficiently took care of my CD transfer in a very courteous fashion
Business response:
Hi Joyce, We're so glad to have been able to help you with your CD transfer! Thank you so much for your positive feedback. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Helpful and nice
Business response:
Hi Francisco, We're thrilled to hear that you found our staff helpful and nice. It is our mission to provide our members with the best possible service, and we are grateful that you have taken the time to share your experience with us. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
I went in to have some accounts changed. I was more than pleased by the assistance I received at the southeast location as always
Business response:
Hi David, We're delighted to hear that you were satisfied with the assistance you received at our Mission Financial Center. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Very professional, very pleased with the person that help me thank you again be blessed
Business response:
Hi Juan, We're pleased to hear that you had a positive experience with us. Your feedback is valuable to us and we will continue to strive to provide our members with the best possible service. Thank you for taking the time to share your experience with us! Best, Firstmark Credit Union
Rey quick and our assistant Tonya was very helpful.
Business response:
Hi Helen, Your positive feedback is greatly appreciated! We're glad to hear that Tonya was able to assist you with your question and that you are happy with the service you received. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
My experience was very good. Tonya assisted me. She was super professional, courteous,and patient. Did I mention friendly and efficient? That too.
Business response:
Hi Mary, Thank you for your wonderful feedback! We're delighted to hear that Tonya provided you with exceptional service. It is our goal to exceed the expectations of our members and we are thrilled that we were able to do so in your case. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Most every part of the process was great, except the timeliness of communication.
Business response:
Hi Seth, Thank you for making the time to leave us a review. We apologize for any inconvenience caused by our delayed response. We value your feedback and will share your review with our team. We will work on improving our communication timeliness and ensure that future correspondence is handled in a more timely manner. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,625 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.