Firstmark Credit Union's cover image
Claimed

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,073 reviews
Select a rating
Aide M.'s profile image
Aide M. 
4 months ago

Great customer service the young lady that helped me Madeline. Very knowledgeable. Very patient person she took the time to explain the account that I was opening. Thank you she is awesome. 

Business response:

Hi Aide, We are thrilled to hear about your positive visit with Madeline! Our goal is to help and provide excellent service to all our members. Thank you for the kind words and review of your experience. We look forward to assisting you in the future! Best, Firstmark Credit Union 

Blanca B.'s profile image
Blanca B. 
4 months ago

Excellent customer service—very helpful, Adrian fully explained all my options. 

Business response:

Hi Blanca, We are thrilled to hear about your excellent experience with Adrian and are grateful you chose us for your financial needs! Your review is greatly appreciated. Best, Firstmark Credit Union 

Aurora G.'s profile image
Aurora G. 
5 months ago

Very professional determined knowledgeable staff to work with. 

Business response:

Hi Aurora, It was our privilege to help you, and we are thrilled to hear about your experience! Thank you for your recognition and five-star review. Best, Firstmark Credit Union 

Marsha S.'s profile image
Marsha S. 
5 months ago

Friendly staff good information 

Business response:

Hi Marsha, Thank you for the wonderful review of your visit! Our team is always here to provide a friendly and helpful member experience. Best, Firstmark Credit Union 

Donald H.'s profile image
Donald H. 
5 months ago

Tonya was a true professional in all aspects of her service. She was absolutely easy to understand in explaining the various accounts and represents the Credit Union in the highest standards. 

Business response:

Hi Donald, It's fantastic to hear about your excellent experience with Tanya! Our team is committed to providing the most helpful service to all members. We value your kind words and feedback on your visit. Let us know how we can assist you in the future! Best, Firstmark Credit Union 

Janie L.'s profile image
Janie L. 
5 months ago

Summer was very helpful and we thank her very much.😊😊 

Business response:

Hello Janie, We are glad Summer provided you with a helpful experience. The Culebra team is always ready and willing to give the best service to our members. Thank you for your kind words and review! Best, Firstmark Credit Union 

Maria M.'s profile image
Maria M. 
5 months ago

Very Professional, courteous, explained every detail and made sure I understood it. Did not rush at all. He was excellent and I was very satisfied with his work. Excellent service!!. 

Business response:

Hi Maria, We are thrilled to hear about your excellent experience with us! It's our goal to provide this level of service. We are happy we met the mark on your visit. Let us know how we can help you in the future. Thank you for sharing your review! Best, Firstmark Credit Union 

Dolores P.'s profile image
Dolores P. 
5 months ago

Fantastic. Everything was great. Teller is very professional and nice. 

Business response:

Hi Dolores, We sincerely value your feedback and review! Thank you for sharing your positive experience with us. We look forward to your continued membership! Best, Firstmark Credit Union 

Linda R.'s profile image
Linda R. 
5 months ago

Ángela was very compassionate towards us. She would explain everything that we were not familiar with. And she was so patient with us since we don’t have new technology knowledge. Loved her. 

Business response:

Hi Linda, We are delighted to hear about Angela's compassionate and patient service. Her dedication to explaining the process and making you comfortable exemplifies our values. We are grateful for your membership and appreciate your kind words and review! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,073 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 5:30 p.m.