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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Alice was just so great and explained everything so well and thoroughly. Made it very easy and felt very comfortable and welcomed in opening our account.
Business response:
Hi Rose, Thank you for your wonderful feedback! We're thrilled to hear that Alice provided you with such a positive experience while opening your account. Making our members feel comfortable and welcomed is always our goal, and we're glad Alice could make the process easy and thorough for you. We look forward to serving you in the future! Sincerely, Firstmark Credit Union
Great customer service. Everything was explained in detail. Wonderful experience!
Business response:
Hi Susan, Thank you so much for your kind words! We're thrilled to hear that you had a wonderful experience with our Alamo Ranch Financial Center team. Providing clear and detailed explanations is something we strive for, so it's fantastic to know that it made a difference for you. We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Credit Union
Savannah was very friendly and professional. She answered all of our questions, she was very knowledgeable about the accounts we wanted to open. Glad we chose Firstmark Credit Union.
Business response:
Hi Jose, Thank you for taking the time to share your experience! We're delighted to hear that Savannah provided you with excellent service. It's wonderful to know that she was able to answer all your questions and assist you in opening the accounts you needed. At Firstmark, we take pride in our knowledgeable and professional team members, and we're thrilled that Savannah could make a positive impact on your banking experience. We appreciate your membership and look forward to serving you again! Sincerely, Firstmark Cred... read more
My experience with Firstmark C. U. on Mission Road/Military Dr. was absolutely amazing from the moment I walked in until the end of the business meeting. The employees and the manager were extremely helpful!!! I was in and out in a very short time! Very satisfied customer!!! Thank you so much for your hospitality and business.
Business response:
Hi Maria, Thank you so much for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our Mission Financial Center team. From the moment you walked in until the end of your transactions, providing exceptional service was our top priority. We're delighted that our team, including our manager, were able to assist you promptly and effectively. Your satisfaction is very important to us, and we appreciate you recognizing our hospitality. We look forward to serving you again soon! Sincerely, F... read more
Professional assisted by Brenden
Business response:
Hi William, Thank you for sharing your feedback about Brenden's professional assistance. We greatly appreciate hearing about positive experiences with our staff. We look forward to continuing to serve you! Sincerely, Firstmark Credit Union
Belinda and monuca and kelly all great reps. I Love my bank.
Business response:
Hi Betty, That's fantastic to hear! It sounds like Belinda, Monica, and Kelly really made a positive impact on your experience with Firstmark. It's always refreshing to receive such positive feedback about exceptional customer service. We look forward to continuing to serve you! Sincerely, Firstmark Credit Union
Me gustó la atención porque sobre todo hablaba en mi idioma. Tracy González
Business response:
Hola Juan, ¡Muchas gracias por tu revisión! Nos alegra saber que apreció la atención personalizada y que pudimos comunicarnos de manera efectiva en su idioma. Brindar un servicio claro y comprensible es esencial para nosotros y nos alegra poder cumplir con sus expectativas. Gracias de nuevo por sus amables palabras. ¡Esperamos poder ayudarle nuevamente en el futuro! Atentamente, Firstmark Credit Union
We were treated really good. Paperwork was fast and easy.
Business response:
Hi Octavio, Thank you so much for your positive feedback! We're delighted to hear that you had a great experience with us and that you found our service efficient and convenient. Providing excellent customer service and ensuring a smooth process are top priorities for us, so your comments mean a lot. We look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Very professional and polite.
Business response:
Hi Dennis, Thank you for your review! We're glad to hear that you found our service professional and our staff polite. Providing a positive experience is important to us, and we appreciate your feedback. We appreciate your recommendation and look forward to serving you again. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.8 star rating with 3,624 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.