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Firstmark Credit Union

4.8

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.83,625 reviews
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Erlinda A.'s profile image
Erlinda A. 
on Birdeye

8 months ago

Teller was very helpful and explained information thoroughly. 

Business response:

Hi Erlinda, We're happy to learn that our teller was able to successfully assist you with your banking needs. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Antonio R.'s profile image
Antonio R. 
on Birdeye

8 months ago

The credit Union was very good to me. And very fast service John, the manager was very, very good. 

Business response:

Hi Antonio, Thank you for sharing your positive feedback with us. We are so glad to hear that you have had a great experience with our Zarzamora Financial Center team. We appreciate your membership and look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Stephanie K.'s profile image
Stephanie K. 
on Birdeye

8 months ago

I went in today to withdraw money and save it elsewhere. Tiffany was very helpful and provided some alternative options in house to meet my financial needs. 

Business response:

Hi Stephanie, We appreciate you making time to leave us a review. We're delighted to hear that Tiffany was able to assist you with your financial needs. Thank you for your membership. We look forward to serving you in the future! Sincerely, Firstmark Credit Union 

Andrew C.'s profile image
Andrew C. 
on Birdeye

8 months ago

You all did great I'm very happy with the service thank you so much. 

Business response:

Hi Andrew, Thank you for your feedback. We appreciate your membership and are glad to hear that you are happy with our services. Sincerely, Firstmark Credit Union 

Laura R.'s profile image
Laura R. 
on Birdeye

9 months ago

I applied for an auto loan, and was getting a lot of flack from the other finance company of the person I was trying to buy from and first Mark was so helpful, and tried so hard to help me, I really appreciate all the effort they put into servicing me. Monica and.Keilah Perez went above, and beyond my expectations to help process my loan. 

Business response:

Hi Laura, Thank you for making time to leave us a review. We're so glad to hear that you had a positive experience with our Firstmark team members. We are committed to providing our members with excellent service, and we're happy you were satisfied with the service you received during your auto loan process. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Toni U.'s profile image
Toni U. 
on Birdeye

9 months ago

I love going into First Mark. Everyone is helpful, friendly and efficient. It’s like going to see a friend who has your best interest at heart. 

Business response:

Hi Toni, We're so happy to hear about your positive experience with Firstmark. Your feedback means a lot to us, and we're grateful that you chose to bank with us. We hope to continue providing you with exceptional service in the future. Sincerely, Firstmark Credit Union 

Cynthia C.'s profile image
Cynthia C. 
on Birdeye

9 months ago

I was called into an office with a banker within 5 minutes of my arrival. Emeral Espinoza, Financial Specialist, handled my CD paperwork in a professional, respectful and timely manner. She answered all my questions with a smile. 

Business response:

Hi Cynthia, We appreciate your positive feedback! We're glad to hear that Emeral provided you with excellent service. We value your feedback and will continue to strive to provide you with the best possible service. Thank you for your membership! Best, Firstmark Credit Union 

Crystal Gamboa T.'s profile image
Crystal Gamboa T. 
on Birdeye

9 months ago

Great! Very Helpful and kind ! 😊 

Business response:

Hi Crystal, Thank you for sharing your kind words with us. We're delighted to hear about your positive experience with us! We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. We look forward to serving you again soon. Best, Firstmark Credit Union 

Marisol M.'s profile image
Marisol M. 
on Birdeye

9 months ago

Great attention she explain everything to me she was very nice and patient I would definitely referral her as a customer service to more clients 

Business response:

Hi Marisol, We're delighted to hear about your positive experience with our Jefferson Financial Center team. We take pride in providing our members with exceptional service, and it is always gratifying to receive feedback such as yours. Thank you for your kind words and for referring us to others. We look forward to serving you again in the future! Best, Firstmark Credit Union 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 3,625 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.