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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,448 reviews
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Federico O.'s profile image
Federico O. 
3 years ago

I have to say this bank is great! And the loan officer was very professional and well aware of all they have to offer all who bank here! I’d recommend Firstmark to all my family and friends. Thank you Crystal Saucedo for helping me get the loan I needed. 

Business response:

Hi, Federico! Thank you for the outstanding five-star review. It's great to hear of the service you received from Crystal at the Culebra location. We are grateful for your continued membership with Firstmark Credit Union! 

Irene V.'s profile image
Irene V. 
3 years ago

The Team at First mark CU is superior from other entities that I have been too. So professional and well versed in what they tell the customers. Very proud to be a member at Firstmark CU 

Business response:

Hello, Irene! What a fantastic review. We are so happy to hear your kind words. Thank you for your valued membership with Firstmark Credit Union! 

Elias Z.'s profile image
Elias Z. 
3 years ago

As before, the loan officer was helpful, gracious, and anticipated my questions and answered them. The purchase of my car from the dealership was easy. 

Business response:

Hi, Elias. Happy we could assist you with a helpful car buying experience. Thank you for choosing Firstmark Credit Union! 

Melchor C.'s profile image
Melchor C. 
3 years ago

Well the banker was beyond great wonderful good the best I want to say. 

Business response:

Hello, Melchor. We appreciate all the kind words! Thank you for being a Firstmark Credit Union member. 

Teresa M.'s profile image
Teresa M. 
3 years ago

I was very satisfied with the service they provided. Very well explained and went over all the benefits to my account. Thank you very much. 

Business response:

Thank you for the five-star review, Teresa! We are grateful you chose Firstmark Credit Union for your account needs. Let us know how we can assist you in the future. 

C W.'s profile image
C W. 
3 years ago

Awesome customer service and a very friendly and helpful staff 

Business response:

Thank you for the five-star review, C White! We look forward to your continued membership with Firstmark Credit Union. 

Oscar D.'s profile image
Oscar D. 
3 years ago

Excellent service I couldn’t ask for better professionalism from Crystal. 

Business response:

Hi, Oscar. Glad we assisted you with excellent and professional service! Thank you for being a Firstmark Credit Union member. 

Jennifer V.'s profile image
Jennifer V. 
4 years ago

Staff was very friendly and helpful 

Business response:

Thanks for the review, Jennifer. Awesome to hear! We are grateful for your membership with Firstmark Credit Union. 

James F.'s profile image
James F. 
4 years ago

The young lady and young assistant treat me exceptionally well and clearly explained everything thoroughly along great hospitality 

Business response:

Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,448 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.