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Firstmark Credit Union

4.5

About this business

Location details

2023 Gold Canyon Dr, San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
4.55,883 reviews
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Cody R.'s profile image
Cody R. 
3 years ago

After a miscommunication regarding an auto loan, Ariana Valdez worked on my behalf to get everything taken care of for me. Rick Rodriguez was also a big help in this process. Both of these team members were of tremendous help and assistance; they both truly embody customer service and are what I love about Firstmark! 

Business response:

Hi, Cody. We are thrilled the team was able to help you through your auto loan process! Thank you for sharing and choosing Firstmark Credit Union! 

Harvey D.'s profile image
Harvey D. 
3 years ago

You guy's was awesome 👌 

Business response:

Hello, Harvey. We think you are awesome too! Thank you for your choosing Firstmark Credit Union! 

Melinda J.'s profile image
Melinda J. 
3 years ago

Monica provided excellent customer service 

Business response:

Hello, Bianca. We are here to help you in the future! Thank you for being a Firstmark Credit Union member! 

Miguel G.'s profile image
Miguel G. 
3 years ago

The process was easy and everyone I talked to was professional. I found the right product to help meet my financial goal. 

Business response:

Hello, Miguel. It doesn't get any better than that! We are happy we could help you meet your financial goal. Thank you for choosing Firstmark Credit Union! 

Dee Anne M.'s profile image
Dee Anne M. 
3 years ago

I opened a CD and I was helped right and didn't take long at all! 

Business response:

Hello, Dee Anne. That's great to hear! We appreciate you sharing your experience. Thank you for choosing Firstmark Credit Union! 

Myoung D.'s profile image
Myoung D. 
3 years ago

Mr Christian Sanchez was so kind and patience But I wished your bank has a better rate ! 

Business response:

Hello. We value your feedback. Thank you for your review and for choosing Firstmark Credit Union! 

Yolanda G.'s profile image
Yolanda G. 
3 years ago

Both assistants that I spoke to were very congenial. They understood what I needed and took care of my needs the simplest way possible. 

Business response:

Hi, Yolanda. It was a privilege to help you. Thank you for being a Firstmark Credit Union member! 

Rene A.'s profile image
Rene A. 
3 years ago

Awesome customer service 👍 Very professional kind knowledgeable staff. I am very pleased 🤗 

Business response:

Hi, Rene. Awesome review! Thank you for taking the time to share your feedback. We are grateful to have you as a member of Firstmark Credit Union! 

Susan P.'s profile image
Susan P. 
3 years ago

Great. Easy transaction. 

Business response:

Hello, Susan. We appreciate you taking the time to leave us a review! Thank you for your membership with Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.5 star rating with 5,883 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.