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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
2023 Gold Canyon Dr, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer support was knowledgeable and professional, as well as patient and customer oriented. All was explained and our representatives ensured we understood and were comfortable with the process. Very happy to do business with First Mark.
Business response:
Hello, Richard! We appreciate your kind and detailed review. It's our privilege to have your membership. Thank you for choosing Firstmark Credit Union!
Very good Nikki was very professional and explain to me to where I understood everything I'm very happy and excited to be with first credit
Business response:
Hi, Joe. We are glad to hear you enjoyed your experience when opening your account! Let us know how we can help you in the future. Thank you for choosing Firstmark Credit Union!
Kayla did awes,one, answering my questions, explaining the payments and all in a timely manner. I appreciate everyone’s help when I have questions. No one has ever been unprofessional. Thank you
Business response:
Hello, Victoria. Happy to hear we have provided you with consistent professional service. We are always willing and ready to help. Thank you for being a Firstmark Credit Union member!
Firstmark has always taken good care of me. My go to person Ariana Valdez even helps me when she is out on vacation. This is the kind of service Firstmark provides. Robert L. was great and very efficient.
Business response:
Hi, Andrew! We care about our members and hope to continue providing you with this level of service in the future. Thank you for your membership with Firstmark Credit Union!
Fine except we had to return because your computer was down to open a new account
Business response:
Hello, John. We are happy you returned and were able to open your account. Let us know how Firstmark Credit Union can help you in the future! Thank you for your review.
The staff were polite and professional. The loan officer knows about my business and has helped with several loans. I feel comfortable working with her. She has helped me grow my business.
Business response:
Hi, Gina! We are happy to hear you are comfortable visiting our Legacy location for your loan needs. Thank you for continuing to choose Firstmark Credit Union.
excellent service , professional ,polite , knowledgeable , great experience .5⭐️⭐️⭐️⭐️⭐️ all daylong 👍🏼
Business response:
Hi, Felipe. We love to hear it! Your kind words and review are very much appreciated. Thank you for your membership with Firstmark Credit Union.
I have been banking with Firstmark for many many years and I would not change. Always a pleasant visit everybody is so courteous and I’m looking forward to the new building that opens up which will be closer to me
Business response:
Hi, Helen. Thank you for trusting Firstmark Credit Union and your many years of membership! We can't wait for our new Jefferson location. We will share more details as we get closer to opening.
Made it very simple
Business response:
Hi, Jack. We are happy to hear it! Thank you for choosing Firstmark Credit Union!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.5 star rating with 5,668 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.