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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
1440 S.E. Military Dr, San Antonio, TX, 78214, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I had a great experience! Tanya the teller encouraged me to apply for a Firstmark Loan. She said I might save money on finance charges. Then Trisha at the desk was very welcoming. She completed my application and thoroughly explained everything. I qualified and with the assistance of these two professional ladies, I saved $4500.00 on finance charges. Great job Firstmark! I was blessed to have met Tanya and Trisha!
Business response:
Hello Christine, It's fantastic to hear about your wonderful visit with Tanya and Trisha! They displayed the level of service we aim to provide to all members. Congratulations on your $4,500 savings! That's wonderful news, and we're thrilled our team was able to assist you in achieving such significant savings. Thank you for sharing your thoughtful and positive review of your experience! Best, Firstmark Credit Union
Great customer service, very helpful with details and answering all my questions! Trish was super helpful!
Business response:
Hello Ana, We love to hear it! It sounds like you had a delightful and positive experience! The service Trish provided exemplifies the level of care and attention we work to show all members! Thank you for sharing your five-star review! Best, Firstmark Credit Union
Tonya was a true professional in all aspects of her service. She was absolutely easy to understand in explaining the various accounts and represents the Credit Union in the highest standards.
Business response:
Hi Donald, It's fantastic to hear about your excellent experience with Tanya! Our team is committed to providing the most helpful service to all members. We value your kind words and feedback on your visit. Let us know how we can assist you in the future! Best, Firstmark Credit Union
Fast, friendly service
Business response:
Hi Jon, We appreciate your review and feedback on your visit. Thank you for choosing us, and we look forward to your continued membership! Best, Firstmark Credit Union
Print and courteous service. Assisted by Mike De La Rosa.
Business response:
Hi Juan, It was our privilege to provide you with helpful service. Thank you for your positive feedback and five-star review! Best, Firstmark Credit Union
In the process of applying for a personal loan, Mariana Tirado by far made the experience quite pleasant. She was professional, courteous, knowledgeable, friendly and very efficient.
Business response:
Hi Teresa, We're pleased to hear about your loan experience with Mariana. It's wonderful to know she demonstrated a professional and helpful experience. We appreciate your feedback and are glad we could assist you with your financial needs! Thank you for taking the time to share your positive feedback and a five-star review! Best, Firstmark Credit Union
Tanya Vermersch did amazing with getting me in, she was very kind and helped me with every step.
Business response:
Hello Amber, We are excited to hear that Tanya showed you an amazing Firstmark welcome! Thank you for sharing your experience, and we look forward to your membership. Let us know how we can help you in the future. Best, Firstmark Credit Union
Very friendly, knowledgeable young lady. Made me feel very comfortable right away. I instantly knew I had gone to the right place! I was assisted by Mariana Tirado. What an asset she is to dealing with people! Thank you again Ms Tirado. God bless you.
Business response:
Hi Susanna, We're glad to hear about your positive experience with Mariana. It's wonderful knowing she made you feel comfortable and provided helpful assistance. We appreciate your review of your visit. Thank you for choosing us, and we look forward to assisting you in the future! Best, Firstmark Credit Union
Angela was great. She put off going to lunch to assist me because she remembered making my appointment. They were short handed and was so friendly with helping me. Angela is so friendly and helpful. Thank you again Angela
Business response:
Hello Loretta, It's great knowing that Angela provided you with friendly and helpful service! Our team cares about our members, and we are thrilled your experience with us was beneficial. Thank you for taking the time to share your positive experience with us! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.7 star rating with 297 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.