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Firstmark Credit Union

4.6

About this business

Location details

11530 North IH 35, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6224 reviews
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C W.'s profile image
C W. 
3 years ago

Awesome customer service and a very friendly and helpful staff 

Business response:

Thank you for the five-star review, C White! We look forward to your continued membership with Firstmark Credit Union. 

James F.'s profile image
James F. 
3 years ago

The young lady and young assistant treat me exceptionally well and clearly explained everything thoroughly along great hospitality 

Business response:

Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member. 

Sylvia D.'s profile image
Sylvia D. 
4 years ago

Matthew Bohr was so professional through the whole process. He is extremely knowledgeable with all of products FirstMark has to offer. He listened to what I was needing a gave my husband and I different options that would work best for us. Overall experience was Excellent!! 

Business response:

Hello, Sylvia! Thank you for sharing the experience you received from Matthew at the O'Connor location. We hope to assist you with your financial needs in the future. Thank you for choosing Firstmark Credit Union. 

Henrietta Y.'s profile image
Henrietta Y. 
4 years ago

Everyone I have encounter have been very friendly courteous and helpful. This is my second time to get a small loan and Mr Bohr was very helpful and i appreciate that very much as well as the previous financial person. I feel that how they staff presents itself is what makes the banks great.Thank you for your help. 

Business response:

Hello, Henrietta. Thank you for choosing Firstmark Credit Union for your loan request! We hope to continue to serve you in the future. 

M.Diana E.'s profile image
M.Diana E. 
4 years ago

The service was wonderful and fast. Great employees that work at the I35 location. 

Business response:

Hi, M. Diana. We are grateful for your five-star review! It's our pleasure to assist you and we look forward to your continued membership. Thank you for being a Firstmark Credit Union member. 

Mike G.'s profile image
Mike G. 
4 years ago

Angelica, our loan officer was great . Friendly and helpful beyond measure. The loan process was fast, efficient and easy. 

Business response:

Hello, Mike. It's great hearing about your experience! We appreciate you taking the time to leave us a review. Thank you for choosing Firstmark Credit Union for your loan request. 

Deborah V.'s profile image
Deborah V. 
4 years ago

Moved here from out of state and FirstMark was referred to us my family members. Our experience in opening our accounts with Natalia Vargad was great. She was able to answer all our questions a d was very personable and professional. Overall great experience. 

Business response:

Hi, Deborah. Welcome to Texas and Firstmark Credit Union! We are happy to hear of the great service you received from Natalie when opening your account. We appreciate your review and membership! 

Carolina T.'s profile image
Carolina T. 
4 years ago

Ariana at the O’Connor Financial Center assisted me in opening a account and a IRA, it was such an awesome experience it took only a few minutes to get it all done. Walked out with copies of all my work and well organized I felt well take care of. Thank you Ariana for taking care of my needs. Look forward to your service again soon. 

Business response:

Hello, Carolina. We appreciate you sharing your experience when opening your IRA account with Ariana. We look forward to assisting you in the future. Thank you for choosing Firstmark Credit Union! 

Ben M.'s profile image
Ben M. 
5 years ago

Great experience very friendly and professional i would highly recommend and look forward to doing business with this bank 

Business response:

We appreciate the recommendation and look forward to your membership, Ben! Thank you for choosing Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.6 star rating with 224 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.