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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Quick and easy. Always my go to!!
Business response:
Hi Francine, Thank you for your kind words! We are so glad you had a positive experience with our team at the O'Connor Financial Center. We strive to provide our members with the best possible service, and we are happy to know that we have met your expectations. We appreciate your continued membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
The Whole Staff Was Very Nice & Helpful!! N this day and time you don't see that very often and that says alot, Esp the Whole Staff 👍👍👍😁
Business response:
Hi Nigel, We are very pleased to hear that you are thrilled with the service you've received from our team at our O'Connor Financial Center! We strive to provide our members with the best possible experience, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I was happy to find out they’re open on Saturdays so we made an appointment to take care of a transaction and it went as smoothly as expected. Everyone was polite and helpful!
Business response:
Hi Laura, Thank you for your positive feedback! We appreciate you taking the time to share your experience with us. We are glad to hear that your transaction went smoothly and that our team was polite and helpful. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
The young lady at first Mark was very professional and we hope to do a lot of making with y'all over the years every question was answered every concerned was answered thank you very much.
Business response:
Hi Gary, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Firstmark team members. We strive to provide excellent and helpful financial services to all our members. We are glad that we were able to meet your needs and we look forward to serving you for many years to come. Sincerely, Firstmark Credit Union
Tiffany was very nice and really explained everything to me about the information I needed. She is was very nice and very knowledgeable. San Antonio branch on I 35
Business response:
Hi Johnny, Thank you for your kind words! We're thrilled to hear that Tiffany provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future. Best, Firstmark Credit Union
Congenial, thorough, and professional. Thanks
Business response:
Hi John, We're so glad to hear that you had a positive experience at our O'Connor Financial Center! We value our members and are committed to providing excellent service. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union
You did okay I feel like you did not want me there but you were next to my house so I opened my account
Business response:
Hi Amirali, We sincerely apologize for your unpleasant experience. We're dedicated to providing our members with a welcoming and positive experience, and we regret that we fell short in this regard. We appreciate your decision to open an account with us despite this, and we hope that you will give us another chance to earn your trust. Please be assured that we take your feedback seriously and will address your concerns with our team. We'd love the opportunity to reach out and speak to you about your experience. Could yo... read more
Alena was very professional opening membership was fast and easy.
Business response:
Hi Ruben, Thank you for your positive feedback! We're glad to hear that Alena provided you with a professional and efficient experience while opening your account. We're so thrilled to have you join Firstmark. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Cynthia provide outstanding customer service and went above and beyond. I was greeted when I entered the branch and was provided stellar service from beginning to end!
Business response:
Hi Mitzi, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Cynthia provided outstanding customer service and went above and beyond for you. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 218 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.