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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

11530 North IH 35, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.9158 reviews
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Alta H.'s profile image
Alta H. 
2 years ago

Very professional and knowledgeable 

Business response:

Hi, Alta! Thank you for your review. We appreciate you being a Firstmark Credit Union member.  

Oscar F.'s profile image
Oscar F. 
2 years ago

Excelente service 

Business response:

Gracias for the five-star review, Oscar! We are happy you are a Firstmark Credit Union member.  

Karen P.'s profile image
Karen P. 
2 years ago

I had some complicated stuff to get finished. He and I worked hard to put things together. Devin I think was very kind and as a new employee he needed help but he liked the challenge and learning experience. 

Business response:

Hello, Karen. It's great hearing we were able to help you with your request. Thank you for sharing your experience and working with Firstmark Credit Union to get it completed! 

Teresa M.'s profile image
Teresa M. 
2 years ago

I was very satisfied with the service they provided. Very well explained and went over all the benefits to my account. Thank you very much. 

Business response:

Thank you for the five-star review, Teresa! We are grateful you chose Firstmark Credit Union for your account needs. Let us know how we can assist you in the future.  

C W.'s profile image
2 years ago

Awesome customer service and a very friendly and helpful staff 

Business response:

Thank you for the five-star review, C White! We look forward to your continued membership with Firstmark Credit Union.  

James F.'s profile image
James F. 
3 years ago

The young lady and young assistant treat me exceptionally well and clearly explained everything thoroughly along great hospitality 

Business response:

Hi, James. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Sylvia D.'s profile image
Sylvia D. 
3 years ago

Matthew Bohr was so professional through the whole process. He is extremely knowledgeable with all of products FirstMark has to offer. He listened to what I was needing a gave my husband and I different options that would work best for us. Overall experience was Excellent!! 

Business response:

Hello, Sylvia! Thank you for sharing the experience you received from Matthew at the O'Connor location. We hope to assist you with your financial needs in the future. Thank you for choosing Firstmark Credit Union.  

Henrietta Y.'s profile image
Henrietta Y. 
3 years ago

Everyone I have encounter have been very friendly courteous and helpful. This is my second time to get a small loan and Mr Bohr was very helpful and i appreciate that very much as well as the previous financial person. I feel that how they staff presents itself is what makes the banks great.Thank you for your help. 

Business response:

Hello, Henrietta. Thank you for choosing Firstmark Credit Union for your loan request! We hope to continue to serve you in the future.  

M.Diana E.'s profile image
M.Diana E. 
3 years ago

The service was wonderful and fast. Great employees that work at the I35 location. 

Business response:

Hi, M. Diana. We are grateful for your five-star review! It's our pleasure to assist you and we look forward to your continued membership. Thank you for being a Firstmark Credit Union member.  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 158 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.