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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Tiffany was very nice and really explained everything to me about the information I needed. She is was very nice and very knowledgeable. San Antonio branch on I 35
Business response:
Hi Johnny, Thank you for your kind words! We're thrilled to hear that Tiffany provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future. Best, Firstmark Credit Union
Congenial, thorough, and professional. Thanks
Business response:
Hi John, We're so glad to hear that you had a positive experience at our O'Connor Financial Center! We value our members and are committed to providing excellent service. Thank you for your membership and we look forward to serving you in the future. Sincerely, Firstmark Credit Union
You did okay I feel like you did not want me there but you were next to my house so I opened my account
Business response:
Hi Amirali, We sincerely apologize for your unpleasant experience. We're dedicated to providing our members with a welcoming and positive experience, and we regret that we fell short in this regard. We appreciate your decision to open an account with us despite this, and we hope that you will give us another chance to earn your trust. Please be assured that we take your feedback seriously and will address your concerns with our team. We'd love the opportunity to reach out and speak to you about your experience. Could yo... read more
Alena was very professional opening membership was fast and easy.
Business response:
Hi Ruben, Thank you for your positive feedback! We're glad to hear that Alena provided you with a professional and efficient experience while opening your account. We're so thrilled to have you join Firstmark. We appreciate your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Cynthia provide outstanding customer service and went above and beyond. I was greeted when I entered the branch and was provided stellar service from beginning to end!
Business response:
Hi Mitzi, Thank you for taking the time to share your positive experience with us! We're thrilled to hear that Cynthia provided outstanding customer service and went above and beyond for you. We appreciate your kind words and look forward to serving you again in the future. Best, Firstmark Credit Union
Awesome, easy and simple
Business response:
Hi Daniel! Thank you for your positive feedback! We're glad to hear that your experience with Firstmark was awesome, easy, and simple. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit Union
Excellent prompt service.
Business response:
Hi Valerie, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union
Did a great job
Business response:
Hi Jonna, Thank you for taking the time to leave a review! We are thrilled to hear that you had a great experience with Firstmark Credit Union. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
Everyone was very inviting. Customer service was amazing and would definitely recommend banking with them. Made me feel right at home!
Business response:
Hi Shannon, We appreciate you taking the time to share your amazing experience with Firstmark. It brings us immense joy to hear that our inviting atmosphere and exceptional customer service made you feel right at home. We look forward to serving you again in the future! Best regards, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 259 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open at 9:00 a.m.