Firstmark Credit Union's cover image

This profile has been claimed by the business owner or representative.

Firstmark Credit Union

4.6

About this business

Location details

11530 North IH 35, San Antonio, TX, 78233, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6224 reviews
Select a rating
Daniel H.'s profile image
Daniel H. 
2 years ago

Awesome, easy and simple 

Business response:

Hi Daniel! Thank you for your positive feedback! We're glad to hear that your experience with Firstmark was awesome, easy, and simple. We appreciate your membership and look forward to serving you again in the future! Sincerely, Firstmark Credit Union 

Valerie M.'s profile image
Valerie M. 
2 years ago

Excellent prompt service. 

Business response:

Hi Valerie, Your rating is greatly appreciated. We're glad we could provide you with a positive experience! Thank you, Firstmark Credit Union 

Jonna W.'s profile image
Jonna W. 
2 years ago

Did a great job 

Business response:

Hi Jonna, Thank you for taking the time to leave a review! We are thrilled to hear that you had a great experience with Firstmark Credit Union. We appreciate your feedback and look forward to serving you again in the future. Sincerely, Firstmark Credit Union 

Shannon B.'s profile image
Shannon B. 
2 years ago

Everyone was very inviting. Customer service was amazing and would definitely recommend banking with them. Made me feel right at home! 

Business response:

Hi Shannon, We appreciate you taking the time to share your amazing experience with Firstmark. It brings us immense joy to hear that our inviting atmosphere and exceptional customer service made you feel right at home. We look forward to serving you again in the future! Best regards, Firstmark Credit Union 

Thelma L.'s profile image
Thelma L. 
2 years ago

As a “walk-in” member, my husband had with questions about a personal loan. Firstmark staff(Tiffany from O’Connor location) assisted him. She provided several options on a personal loan and interest and then on a secured loan. I walked in later to transfer money from savings and transferred to a CD therefore being eligible for a secure loan. Tiffany was extremely professional, cordial and accommodating to our needs. She explained throughly how much we would be paying in interest and how much my CD would earn in interest over... read more

Business response:

Hi Thelma! Thank you so much for taking the time to leave such a positive review about your experience at Firstmark. We're so glad to hear that Tiffany and Robert provided you with professional, accommodating, and expedited service. Your satisfaction is our top priority, and we appreciate your kind words. We look forward to assisting you in the future! Best regards, Firstmark Credit Union 

Edna A.'s profile image
Edna A. 
2 years ago

I received excellent service from branch manager at I-35 location! Thank you! 

Business response:

Hi Edna, Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you received excellent service. Our team strives to provide exceptional service to our members, and it's great to know that we're meeting your expectations. Thank you for choosing Firstmark for your financial needs. We look forward to serving you in the future! Best regards, Firstmark Credit Union 

Christine B.'s profile image
Christine B. 
2 years ago

My representative was great!! Very nice and curtious!! 

Business response:

Hi, Christine. We're thrilled to learn that you had a positive experience with us! We appreciate your membership. Best, -Firstmark 

Tuy D.'s profile image
Tuy D. 
3 years ago

Very good , I was satisfied 100%. Thanks a lot. 

Business response:

Hello, Tuy. Your review and satisfaction are what we love to hear! Thank you for choosing Firstmark Credit Union! 

Harvey D.'s profile image
Harvey D. 
3 years ago

You guy's was awesome 👌 

Business response:

Hello, Harvey. We think you are awesome too! Thank you for your choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.6 star rating with 224 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.