This profile has been claimed by the business owner or representative.
Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I came in and needed some new account services as a new customer and member my representative ALena was wonderful. The whole experience was extraordinary. Thank you again so much for such wonderful great customer service.
Business response:
Hi Terence! We are delighted to hear about your positive experience with Alena at our O'Connor Financial Center. We are committed to providing our members with exceptional service, and we are glad to know that you are satisfied with your experience. Thank you for sharing your feedback with us! Sincerely, Firstmark Credit Union
I was visiting my mom from out of state and needed to help her with some of her finances. I took my mom to the SE Military location. Sandra and Miguel were so helpful, understanding and the best customer service. I can’t thank them enough for helping my mom! This credit union is the best! Thank you so much!
Business response:
Hi Angelica, Thank you for sharing your feedback about your positive experience at our Mission Financial Center! Our goal is to provide our members with the best possible service, and we are glad that we are able to help your mom with her financial needs. We appreciate your feedback and look forward to assisting your mom for years to come. Sincerely, Firstmark Credit Union
The representative was cordial , patient & informative . Did an excellent job explaining our needs .
Business response:
Hi Elizabeth, We appreciate your feedback! We're thrilled to hear that you had a positive experience with our O'Connor Financial Center team. We are committed to providing excellent customer service, and we are glad to know that we were able to meet your expectations. We appreciate your membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
Amazing team & very fast & friendly. :)
Business response:
Hi Cynthia, We sincerely appreciate your kind words. Thank you for being a valued member of Firstmark. We're glad to hear that you have been pleased with the level of service you received at our O'Connor Financial Center. We're always happy to help our members with their financial needs. Best, Firstmark Credit Union
Quick and easy. Always my go to!!
Business response:
Hi Francine, Thank you for your kind words! We are so glad you had a positive experience with our team at the O'Connor Financial Center. We strive to provide our members with the best possible service, and we are happy to know that we have met your expectations. We appreciate your continued membership and look forward to serving you in the future. Sincerely, Firstmark Credit Union
The Whole Staff Was Very Nice & Helpful!! N this day and time you don't see that very often and that says alot, Esp the Whole Staff 👍👍👍😁
Business response:
Hi Nigel, We are very pleased to hear that you are thrilled with the service you've received from our team at our O'Connor Financial Center! We strive to provide our members with the best possible experience, and it is always rewarding to hear that we have met your expectations. We look forward to serving you again in the future. Sincerely, Firstmark Credit Union
I was happy to find out they’re open on Saturdays so we made an appointment to take care of a transaction and it went as smoothly as expected. Everyone was polite and helpful!
Business response:
Hi Laura, Thank you for your positive feedback! We appreciate you taking the time to share your experience with us. We are glad to hear that your transaction went smoothly and that our team was polite and helpful. We value your membership and look forward to serving you again in the future. Sincerely, Firstmark Credit Union
The young lady at first Mark was very professional and we hope to do a lot of making with y'all over the years every question was answered every concerned was answered thank you very much.
Business response:
Hi Gary, Thank you for your kind words! We're thrilled to hear that you had a positive experience with our Firstmark team members. We strive to provide excellent and helpful financial services to all our members. We are glad that we were able to meet your needs and we look forward to serving you for many years to come. Sincerely, Firstmark Credit Union
Tiffany was very nice and really explained everything to me about the information I needed. She is was very nice and very knowledgeable. San Antonio branch on I 35
Business response:
Hi Johnny, Thank you for your kind words! We're thrilled to hear that Tiffany provided excellent service and answered all your questions. We appreciate your feedback and look forward to assisting you in the future. Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 207 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is open now. It will close at 5:30 p.m.