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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
Location details
11530 North IH 35, San Antonio, TX, 78233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:30 p.m. | |
| Tue | 9:00 a.m. to 5:30 p.m. | |
| Wed | 9:00 a.m. to 5:30 p.m. | |
| Thu | 9:00 a.m. to 5:30 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I loved the swift process in setting up my checking account . I do have a auto loan already and have been very pleased with that process also. My representative at the CU was very pleasant and informed me very well of all the amenities that go with this new account .
Excellent in communication. Friendly. Everything was explained to me where I could understand what I needed to do. Very knowledgeable. All questions were answered to my satisfaction without any doubt in my mind.
Business response:
Hi Adelaida, We sincerely value your feedback about our excellent communication and friendly service. Thank you for recognizing and highlighting our team's knowledge! Best, Firstmark Credit Union
I’m sorry I didn’t get her name, but the teller was great and very helpful. She gave me information about my savings account that I didn’t know, and was not told at the time I had opened the savings account. So I thank her for that.
Business response:
Hello Rachel, Your review is appreciated! We're happy our teller provided your account information and exceptional service during your visit. We apologize for not providing that information to you initially, but glad this experience made up for it! Best, Firstmark Credit Union
Great, Mr. Longoria helped me with what I needed. Thanks
Business response:
Hello Eduardo, Happy to hear Mr. Longoria provided you with the service you needed! Thank you for choosing us, and look forward to helping you in the future. Best, Firstmark Credit Union
The process was easy and took place timely with a high level of customer service. I was well informed and was provided flexible options for my loan.
Business response:
Hello, Kirk. We're glad to hear that you found the loan process easy with exceptional member service. Thanks for your positive review! Best, Firstmark Credit Union
Great experience - lots of good advice! Would recommend this to anybody looking for a new place to do banking business.
Business response:
Hi Monica, We love the stellar five-star review and recommendation! It's our privilege to have you as a member. We look forward to continuing to help you in the future! Best, Firstmark Credit Union
The service is always excellent.
Business response:
Hi Ronald, That's our goal! Thank you for your continued trust in us, and look forward to your continued membership. Best, Firstmark Credit Union
The teller was very helpful and explained everything I asked her about. She was very knowledgeable and I was comfortable putting my money in a CD.
Business response:
Hi Kathleen, It's great to know you had a positive experience with our team when opening your new CD! It was our privilege to help you, and we look forward to your continued membership. Let us know how we can assist in the future. Best, Firstmark Credit Union
Great service! I was in and out within 15 minutes. Thank you!
Business response:
Hi Sylvia, It's fantastic to hear about the helpful and efficient service the O'Connor team provided! Our goal is to provide superior service to all our members. We appreciate the five-star review! Best, Firstmark Credit Union Thank you for sharing your review and for your continued membership! Best, Firstmark Credit Union
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.6 star rating with 249 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.