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Firstmark Credit Union

4.6

About this business

Location details

11530 North IH 35, San Antonio, TX, 78233, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
4.6218 reviews
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Eduardo C.'s profile image
Eduardo C. 
5 months ago

Great, Mr. Longoria helped me with what I needed. Thanks 

Business response:

Hello Eduardo, Happy to hear Mr. Longoria provided you with the service you needed! Thank you for choosing us, and look forward to helping you in the future. Best, Firstmark Credit Union 

Kirt B.'s profile image
Kirt B. 
5 months ago

The process was easy and took place timely with a high level of customer service. I was well informed and was provided flexible options for my loan. 

Business response:

Hello, Kirk. We're glad to hear that you found the loan process easy with exceptional member service. Thanks for your positive review! Best, Firstmark Credit Union 

Monica D.'s profile image
Monica D. 
6 months ago

Great experience - lots of good advice! Would recommend this to anybody looking for a new place to do banking business. 

Business response:

Hi Monica, We love the stellar five-star review and recommendation! It's our privilege to have you as a member. We look forward to continuing to help you in the future! Best, Firstmark Credit Union 

Ronald W.'s profile image
Ronald W. 
6 months ago

The service is always excellent. 

Business response:

Hi Ronald, That's our goal! Thank you for your continued trust in us, and look forward to your continued membership. Best, Firstmark Credit Union 

Kathleen H.'s profile image
Kathleen H. 
8 months ago

The teller was very helpful and explained everything I asked her about. She was very knowledgeable and I was comfortable putting my money in a CD. 

Business response:

Hi Kathleen, It's great to know you had a positive experience with our team when opening your new CD! It was our privilege to help you, and we look forward to your continued membership. Let us know how we can assist in the future. Best, Firstmark Credit Union 

Sylvia M.'s profile image
Sylvia M. 
9 months ago

Great service! I was in and out within 15 minutes. Thank you! 

Business response:

Hi Sylvia, It's fantastic to hear about the helpful and efficient service the O'Connor team provided! Our goal is to provide superior service to all our members. We appreciate the five-star review! Best, Firstmark Credit Union Thank you for sharing your review and for your continued membership! Best, Firstmark Credit Union 

Frances C.'s profile image
Frances C. 
10 months ago

Cynthia at your O'Connor & IH35 location was extremely helpful. I came in to apply for a truck loan and she was a great help with me completing my application. Thankfully, I got approved all in one afternoon! Kiddos to Cynthia for her knowledge, expertise and guidance today. 

Business response:

Hi Frances, We're thrilled to hear about your positive experience with applying for a truck loan. It's wonderful that Cynthia provided helpful and thorough assistance during the application process. We appreciate your time to share your feedback, as it helps us recognize our team members who go above and beyond for our members. Thank you for your kind words and review. Best, Firstmark Credit Union 

Deborah F.'s profile image
Deborah F. 
10 months ago

Aracely was knowledgeable, professional and answered all my questions. Great customer service!!! 

Business response:

Hello Deborah, We are thrilled to hear about your positive visit and appreciate your membership. Thank you for sharing your experience. We look forward to helping you in the future! Best, Firstmark Credit Union 

Richard H.'s profile image
Richard H. 
a year ago

The lady was excellent. Took time to explain everything 

Business response:

We are glad to hear that the lady was excellent and took time to explain everything. Thank you for sharing your experience with us. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.6 star rating with 218 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open on Monday at 9:00 a.m.