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2023 Gold Canyon Dr., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
Everyone is always friendly and willing to help. You are always greeted with a smile.
Business response:
Hi, Ms. Richardson. We appreciate the great recommendation! Our Gold Canyon staff does an amazing job assisting our members. Thank you for being a Firstmark Credit Union member!
Frstmark employees always provide excellent service with a smile. I appreciate their quick responses to my emails, and replacement of funds into our bank account after fraudulent transactions. This credit union has taken very good care of us throughout the years.
Business response:
Hi, Ms. Mota. Thank you for the great recommendation. We appreciate your continued membership with Firstmark Credit Union!
Gladis is one spectacular teller!!! Can state enough how quickly and efficiently she helped me with a replacement debit card when I was trying to get out of town! FMCU headquarters you rock!
Business response:
Hello Ms. Holdsworth, It’s great to hear of the excellent service you received in getting your replacement debit card. Have a great trip as you head out of town and thank you for the recommendation! We appreciate your membership!
I was moving from out of town. The online application allowed me to take care of most of my banking needs before getting into town which saved me lots of time! Also as a teacher, I’m happy to be banking with a credit union started by educators!
Business response:
Hello, Ms. Corazon. It is great to hear of your recent online experience. We are glad it saved you time as you moved to San Antonio. Thank you for the recommendation and choosing Firstmark Credit Union! Enjoy the remainder of your summer break.
Excellent customer service. Marisol and Wendy were fantastic and accommodating and very helpful. I had a stressful banking issue and they were so kind and helped me work through it.
Business response:
Good afternoon, Mrs. Braswell. It is great to hear of the excellent member service you received in getting your issue resolved. We are very appreciative of this great review. Thank you for your membership! -Brian
Customer Service is great here. I have been a member for 10+ years and have never had a problem with Firstmark. They make sure to take care of me and help me out when I need it. Thank you Michelle Garza for being awesome at what you do!!!!!!
Business response:
We are always here to help our members. We are glad to hear we have consistently provided you with great member service. Thank you for your membership, Christian Mendoza!
I've been a member of Firstmark's Credit Union for years since the 70's when I started working for SAISD. It was Teacher's Credit Union then. Thank you for all the years!
Business response:
Thank you for your kind words, Sonia. We appreciate your loyalty, and we love our teachers! Enjoy your retirement! 😊
Firstmark has always provided me with a level of customer service that indicates I am a valued customer.
Business response:
Thank you for your kind words, Judy. We value and appreciate our members.
Great social media program, Gwynn!
Firstmark Credit Union has a 4.8 star rating with 713 reviews.
Firstmark Credit Union is closed now. It will open at 8:00 a.m.