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Firstmark Credit Union

4.9

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.9468 reviews
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Anna Marmolejo's profile image
Anna Marmolejo 
recommend  Recommended
3 years ago

The Firstmark Rep who assisted at the First Mark on se military drive SA Went above and beyond to help us in what we needed to accomplish. She also helped in the need of having to make changes for getting on line and ph number changes. She is definitely an asset to your credit union. The frontline individuals are essential. Personalities make a big difference in your TEAM!! We visited on Jan 5 2020. 12:00 noon appt. I would select the opportunity to only visit with her at any other visit to this FIrst Mark. 

Business response:

Hi, Anna! Thank you for visiting our Mission location and sharing your experience. Our frontline employees are essential and vital in maintaining strong relationships with our members. We appreciate your membership with Firstmark Credit Union and look forward to serving you in the future. 

Emma Settles's profile image
Emma Settles 
recommend  Recommended
3 years ago

Young man very helpful & answered all my questions. Being doing business with y’all for almost 29 years. Thanks 

Business response:

Thank you for the recommendation, Emma! We are so happy to hear of your 29 years of membership with Firstmark and look forward to continuing to serve your financial needs. 

Booker Woods's profile image
Booker Woods 
recommend  Recommended
3 years ago

the quality of service and the way they made me fell like I was at home 

Business response:

Hello, Booker. Welcome to Firstmark Credit Union! We appreciate the great recommendation and look forward to your membership. Thank you!  

Veronica Morales's profile image
Veronica Morales 
recommend  Recommended
3 years ago

Their customer service is outstanding and they were very friendly and helpful! 

Business response:

Hi, Veronica. It's our goal to provide great service to our members. We look forward to continuing to provide you with helpful and friendly service. Thank you for your recommendation and membership with Firstmark Credit Union!  

Juliette Charlie's profile image
Juliette Charlie 
recommend  Recommended
3 years ago

Michelle Garza who answered the phone for the San Antonio call center was so very helpful. She went above and beyond with the customer service. She researched an issue and even contacted my branch close to home to ensure that I would receive the help I needed without having to explain myself allow over. 5 stars to her! 

Business response:

Hello, Juliette. We love to hear from our members! We will make sure to give Michelle kudos for her 5-star service! Thank you for your recommendation and membership with Firstmark Credit Union.  

Sonia Olague's profile image
Sonia Olague 
recommend  Recommended
3 years ago

Firstmark was great to me!!! fast and easy car buying experience...highly recommend them!! Natalia was the one helping me. 

Business response:

Hi, Sonia. Congratulations on your new car! We are glad Natalia provided you with a great car buying experience. Thank you for your recommendation and for choosing Firstmark Credit Union. We look forward to your continued membership.  

Mae Mcvey's profile image
Mae Mcvey 
recommend  Recommended
3 years ago

The Representative was extremely very accommodating and very respectful and willing to help me with all my questions 

Angelica Sanchez's profile image
Angelica Sanchez 
recommend  Recommended
3 years ago

Crystal was very friendly! She made everything very easy for me.My son was very excited to open account. 

Business response:

Thank you so much 💕 We love hearing about those memorable milestone moments for our young members. Welcome to Firstmark, young man! 

Barbara Jacoby Miller's profile image
Barbara Jacoby Miller 
recommend  Recommended
4 years ago

Very attentive to their customers 

Business response:

Hello, Barbara. We appreciate your recommendation and look forward to assisting you with your financial needs. Thank you for choosing Firstmark Credit Union! 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.9 star rating with 468 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.