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Firstmark Credit Union

5.0
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About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.0451 reviews
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Dolores M.'s profile image
Dolores M. 
on Birdeye

a year ago

Linda Salinas was professional patient and thorough in guiding us through th loan process 

Business response:

Hi, Dolores. We appreciate you taking the time to leave us your review! Thank you for being a Firstmark Credit Union member! 

Sulman A.'s profile image
Sulman A. 
on Birdeye

a year ago

I had a very great experience, customer service very polite and always willing to help. I will recommend this bank to others without hesitations. 

Business response:

Hello, Sulman. Yes, recommend us to whoever wants to do business with a friendly local credit union! We appreciate your sharing your experience. Thank you for being a Firstmark Credit Union member! 

Venus V.'s profile image
Venus V. 
on Birdeye

a year ago

They processed my loan quickly, and the all the agents that I’ve spoken with are so nice and helpful. I got the loan just in time for my needs. Thank you. 

Business response:

Hi, Venus. You received five-star service from the call center team! We are glad we were there to help. Thank you for choosing Firstmark Credit Union!  

Nelda P.'s profile image
Nelda P. 
on Birdeye

a year ago

FirstMark has been able to help me on several occasions. The professionalism and courtesy is what helps keep customers coming back 

Business response:

Hi, Nelda. Happy we have been able to provide support to you during these times. It's our goal to provide helpful service to our members. Thank you for being a valued Firstmark Credit Union member! 

Joshua K.'s profile image
Joshua K. 
on Birdeye

a year ago

Fast, Helpful, and Friendly service. Exceptional. 

Business response:

Hi, Joshua. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for your membership with Firstmark Credit Union.  

Virginia H.'s profile image
Virginia H. 
on Birdeye

a year ago

I always get wonderful customer service at FMCU either at the Jefferson location or by phone. I prefer to go into the CU rather than do online service. Felipa Lira is one of my favorite people, have known her for many years from the Jefferson location, and she’s always very patient and accommodating. Again thank you for your great and caring customer service. 

Business response:

Hello, Virginia! We appreciate your membership and enjoy your visits to the Jefferson location. Thank you for being a Firstmark Credit Union member!  

Carlos M.'s profile image
Carlos M. 
on Birdeye

a year ago

Carlos did a great job at helping me set up my accounts! 

Business response:

Hi, Carlos. Thank you for choosing Firstmark Credit Union! We hope to assist you again in the future.  

Syria M.'s profile image
Syria M. 
on Birdeye

a year ago

My loan advisor was so helpful and really pleasant. I appreciate the joy that was in my callbacks voice when they received the approval on my application! So stoked to take my mini vacation now. Thanks Firstmark team! 

Business response:

Hi, Syria. We are stoked for you! Glad you took the time to share your pleasant experience. Enjoy your vacation! Thank you for being a Firstmark Credit Union member.  

Anna M.'s profile image
Anna M. 
on Birdeye

a year ago

It actually was a very simple process to my surprise and documents needed from me directly were not much at all. I was very pleased with whole process just took little longer than I expected. 

Business response:

Hello, Anna. We appreciate you sharing your experience! We hope to help you again in the future. Thank you for choosing Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 451 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is open now. It will close at 6:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com