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Firstmark Credit Union
- Credit Unions
- San Antonio, TX
About this business
In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more
Location details
2023 Gold Canyon Dr., San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
RecommendedJust wanted to give a shout-out to Debbie Flores @ the Alamo Ranch location, was having issues with new site and she was friendly and fast and was able to quickly help me get my access back-Thank you!
Business response:
Thank you for sharing your experience with Debbie at Alamo Ranch, Destiny! Happy to hear she was able to get you access to your accounts quickly via our new digital banking platform. We hope you enjoy the upgrade!
Fastest service ever, Crystal very professional and knowledgeable, a pleasure to have done business with her
Business response:
Hello, Ruth. Thank you for sharing your experience and recommendation! It's our pleasure to be able to assist you. We look forward to your continued membership with Firstmark Credit Union.
Everyone is very knowledgeable , friendly and Courteous .
Business response:
Hi, Melba. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.
to the point and very smart beautiful people
Business response:
Hello, Richard. We appreciate your feedback and recommendation. Thank you for being a Firstmark Credit Union member!
Great Custumerservice! No hidden fees
Business response:
We appreciate the recommendation, Annie. Thank you for being a Firstmark Credit Union member.
I had a 2:00 appointment yesterday afternoon. Even though there were only one or two other customers in the lobby, I wasn’t called in until 2:25. I have been a customer there for years, and had decided to add a checking account. That took at least 30 minutes! Other than that, the young woman who helped me was courteous and professional. I’m just not sure why everything took so long, particularly since I had a lot of money in savings already and was just trying to transfer it into a checking account.
Business response:
Thank you for your feedback, Debra. We apologize for the delay in your appointment and appreciate your patience. We look forward to your continued membership. Thank you for choosing Firstmark Credit Union.
Outstanding Professional Services and very Friendly all conducted in a Safe environment. Great Job keep the Great Work.
Business response:
Hello, George! We appreciate you taking the time to leave us this fantastic recommendation. We are glad to hear of your experience and look forward to serving you in the future. Thank you for choosing Firstmark Credit Union.
Everyone has been very friendly and helpful anytime I have called or visited for any situation. We’ve been members for 30 years.
Business response:
Hello, Karen. We love hearing of the friendly and helpful service you have received over the years. We appreciate you taking the time to leave us a review. Thank you for your recommendation and continued membership with Firstmark Credit Union!
I have been a member for a long time and I have always received excellent customer service from the organization and the Bitters and Mission branches. I feel valued as a member and have received wonderful service. The employees are always professional, courteous, and very pleasant to deal with. Firstmark has been absolutely wonderful and a breath of fresh air to deal with. I absolutely recommend them to everyone.
Business response:
Hello, Mary! We appreciate your long-standing membership and grateful for you taking the time to share your experiences with us. We look forward to continuing to provide excellent member service to you at any location you visit. Thank you for being a Firstmark Credit Union member!
Frequently asked questions about Firstmark Credit Union
How is Firstmark Credit Union rated?
Firstmark Credit Union has a 4.9 star rating with 468 reviews.
When is Firstmark Credit Union open?
Firstmark Credit Union is closed now. It will open tomorrow at 9:00 a.m.