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Firstmark Credit Union

5.0

About this business

In 1932, ten teachers signed a charter to begin San Antonio Teachers Credit Union and served members from the original location at Fox Tech High School. Firstmark has grown the initial $475 investment to almost 100,000 members and over $1 billion in assets and continues to advance a legacy of helping members live out the highest vision for themselves. Today, the Firstmark Foundation, a 501(c)(3) Public Charity, exists to make a tangible, positive impact in the education community through the collective support of the members... read more

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
5.0511 reviews
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Melba Davila's profile image
Melba Davila 
recommend  Recommended
3 years ago

Prompt, friendly & great service. Concise & clear communication throughout the service one is working with. I highly recommend them. 

Kathy Gonzales's profile image
Kathy Gonzales 
recommend  Recommended
3 years ago

Everyone was so professional and friendly. 

Business response:

Hello, Kathy. We love to hear it! We appreciate your recommendation and feedback. Thank you for your membership with Firstmark Credit Union.  

Alan Coldewey's profile image
Alan Coldewey 
recommend  Recommended
3 years ago

Tech Support was above and beyond when I was trying to help a customer with on-line banking. JessicaM1 spent the extra time and effort require to resolve issues with their firewall. 

Business response:

Hello, Alan. Great recommendation! Thank you for sharing your feedback.  

Destiny Sanchez-Leija's profile image
Destiny Sanchez-Leija 
recommend  Recommended
3 years ago

Just wanted to give a shout-out to Debbie Flores @ the Alamo Ranch location, was having issues with new site and she was friendly and fast and was able to quickly help me get my access back-Thank you! 

Business response:

Thank you for sharing your experience with Debbie at Alamo Ranch, Destiny! Happy to hear she was able to get you access to your accounts quickly via our new digital banking platform. We hope you enjoy the upgrade!  

Ruth Lara's profile image
Ruth Lara 
recommend  Recommended
3 years ago

Fastest service ever, Crystal very professional and knowledgeable, a pleasure to have done business with her 

Business response:

Hello, Ruth. Thank you for sharing your experience and recommendation! It's our pleasure to be able to assist you. We look forward to your continued membership with Firstmark Credit Union.  

Melba Toscano's profile image
Melba Toscano 
recommend  Recommended
3 years ago

Everyone is very knowledgeable , friendly and Courteous . 

Business response:

Hi, Melba. We appreciate the kind words and are glad we could provide you with a positive experience! Thank you for being a Firstmark Credit Union member.  

Richard Lara's profile image
Richard Lara 
recommend  Recommended
3 years ago

to the point and very smart beautiful people 

Business response:

Hello, Richard. We appreciate your feedback and recommendation. Thank you for being a Firstmark Credit Union member! 

Annie Riojas de Brun's profile image
Annie Riojas de Brun 
recommend  Recommended
3 years ago

Great Custumerservice! No hidden fees 

Business response:

We appreciate the recommendation, Annie. Thank you for being a Firstmark Credit Union member. 

Debra Philmon Berry's profile image
Debra Philmon Berry 
recommend  Recommended
3 years ago

I had a 2:00 appointment yesterday afternoon. Even though there were only one or two other customers in the lobby, I wasn’t called in until 2:25. I have been a customer there for years, and had decided to add a checking account. That took at least 30 minutes! Other than that, the young woman who helped me was courteous and professional. I’m just not sure why everything took so long, particularly since I had a lot of money in savings already and was just trying to transfer it into a checking account. 

Business response:

Thank you for your feedback, Debra. We apologize for the delay in your appointment and appreciate your patience. We look forward to your continued membership. Thank you for choosing Firstmark Credit Union. 

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 5 star rating with 511 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 9:00 a.m.