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Firstmark Credit Union

4.8

About this business

Location details

2023 Gold Canyon Dr., San Antonio, TX, 78232, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 6:00 p.m.
Wed8:00 a.m. to 6:00 p.m.
Thu8:00 a.m. to 6:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 4:00 p.m.
SunClosed
4.8713 reviews
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Veronica Trevino Morales's profile image
Veronica Trevino Morales 
recommend  Recommended
5 years ago

Their customer service is outstanding and they were very friendly and helpful! 

Business response:

Hi, Veronica. It's our goal to provide great service to our members. We look forward to continuing to provide you with helpful and friendly service. Thank you for your recommendation and membership with Firstmark Credit Union!  

Juliette Charlie's profile image
Juliette Charlie 
recommend  Recommended
5 years ago

Michelle Garza who answered the phone for the San Antonio call center was so very helpful. She went above and beyond with the customer service. She researched an issue and even contacted my branch close to home to ensure that I would receive the help I needed without having to explain myself allow over. 5 stars to her! 

Business response:

Hello, Juliette. We love to hear from our members! We will make sure to give Michelle kudos for her 5-star service! Thank you for your recommendation and membership with Firstmark Credit Union.  

Sonia Olague's profile image
Sonia Olague 
recommend  Recommended
5 years ago

Firstmark was great to me!!! fast and easy car buying experience...highly recommend them!! Natalia was the one helping me. 

Business response:

Hi, Sonia. Congratulations on your new car! We are glad Natalia provided you with a great car buying experience. Thank you for your recommendation and for choosing Firstmark Credit Union. We look forward to your continued membership.  

Mae Mcvey's profile image
Mae Mcvey 
recommend  Recommended
5 years ago

The Representative was extremely very accommodating and very respectful and willing to help me with all my questions 

Angelica Sanchez's profile image
Angelica Sanchez 
recommend  Recommended
5 years ago

Crystal was very friendly! She made everything very easy for me.My son was very excited to open account. 

Business response:

Thank you so much 💕 We love hearing about those memorable milestone moments for our young members. Welcome to Firstmark, young man! 

Barbara Jacoby Miller's profile image
Barbara Jacoby Miller 
recommend  Recommended
5 years ago

Very attentive to their customers 

Business response:

Hello, Barbara. We appreciate your recommendation and look forward to assisting you with your financial needs. Thank you for choosing Firstmark Credit Union! 

Veronica Petersen's profile image
Veronica Petersen 
recommend  Recommended
5 years ago

Great service and variety of products. 

Business response:

Hi, Veronica. We appreciate the recommendation! Thank you for being a Firstmark Credit Union member. 

Pat S. West's profile image
Pat S. West 
recommend  Recommended
5 years ago

Over 50 years as a member and always treated great. 

Business response:

Hi, Pat. We are so happy and appreciative of your 50 years of membership with Firstmark Credit Union! Thank you for the recommendation.  

Reyna Candia's profile image
Reyna Candia 
recommend  Recommended
5 years ago

Excellent customer service 

Business response:

Hello, Reyna. Thank you for the recommendation. We look forward to your continued membership with Firstmark Credit Union!  

Frequently asked questions about Firstmark Credit Union

How is Firstmark Credit Union rated?

Firstmark Credit Union has a 4.8 star rating with 713 reviews. 

When is Firstmark Credit Union open?

Firstmark Credit Union is closed now. It will open at 8:00 a.m.