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Fox Pest Control York

4.7
  • Pest Control
  • York, PA

About this business

Home ServicesPest Control

Location details

52-3 Grumbacher Rd, York, PA, 17406, United States

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4.73,578 reviews
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Brian T.'s profile image
Brian T. 
rating
3 months ago

We had Just moved into our newly renovated house we are purchasing. After about a month we still seeing ants in the kitchen near the sink and around the cupboards. In the living room at the front door there was ant highway going behind and on the loveseat. Plus we had sink bugs getting in around the windows. It was way out of control. We tried to take care of it ourselves. Didn't work. We called Fox Pest Control and they had a very courteous friendly technician at our house the next day. Colin the tec inspected the house ins... read more

Jamie F.'s profile image
Jamie F. 
rating
2 years ago

Eric Moyer was professional, very informative and thorough. I said to my husband, I remembered why we keep having Fox come back - Eric was even nicer than the last technician who we already rates at a 5 star. - Barb 

Business response:

Hi Jamie, We are so happy to hear that you are so pleased. Thank you for choosing Fox. Let us know if you need anything. Sincerely, Kacie E. Customer Relations Team 

Oj S.'s profile image
Oj S. 
rating
5 years ago

Very friendly technicians who are willing to work with you. I am definitely pleased with the services they provide. They even got the hornets' nest from my mulch bed!! 

Business response:

Hi Oj, it was our pleasure to treat your home and take care of the hornets. We are happy to serve. Thank you for the 5 stars! Sincerely, Michelle B. Customer Success Team 

Jordan P.'s profile image
Jordan P. 
rating
a month ago

I have been a paying customer for five years, and unfortunately I'm leaving with the same problem I hired this company to solve: mice. The final straw wasn't just that the issue was never resolved--it was trying to cancel my service. Their AI phone system repeatedly hung up on me, making it nearly impossible to reach a real person. After years of paying for service, that level of customer support is incredibly disappointing. I understand that no pest control company can guarantee you'll never see another mouse, but after f... read more

Business response:

Hi Jordan- Thanks a bunch for taking the time to speak with us. We're sorry to hear that your experience over the years did not meet your expectations. We appreciated speaking with you and as requested, your account has been canceled. While we're disappointed to see you go, we're grateful for the five years you trusted us with your service and wish you all the best. Sincerely, Cortney G Customer Relations Team 

Shani C.'s profile image
Shani C. 
rating
3 months ago

Extremely rude, manipulative, and aggressive sales tactics. I'm already a customer with a contract (that I'm still stuck in for a year) and still get constant sales calls, texts, emails, and door knocking. Enough already! Leave me alone or I will tell everyone I meet to avoid this company from here on out. I'm so sick of being preyed on by these people! 

John D.'s profile image
John D. 
rating
3 months ago

I have had Fox Pest control for about two years. I started with them for a problem with Carpenter Bees in my barn, I have a small farm in the York area. they have been great and have always showed up on time and handled the problem. Today I had a technician that I Have never had, Jason, he told me that they don't treat barns. I explained to him that they have for the past several years and he told me that he is a lead technician and that he knows they don't treat barns. I took him out and showed him where they had treated in... read more

Moses P.'s profile image
Moses P. 
rating
7 months ago

..... What can be said,, Read the fine print.... Very expensive cancellation fee of $250!!! Ridiculous!!! A righteous company wouldn't have to charge such a high fee to cancel a mediocre service.. but rather than to pay a monthly fee for not even a visit I would rather take the one time final hit and be done... Very disappointing experience... 

Deana V.'s profile image
Deana V. 
rating
10 months ago

My husband was out doing yard work when the sales guy approached he signed up for it. Long story short We have paid these people over 2,000. They scam people and take there hard earned money. I'm writing this to Stop anyone from signing up with them. We have more bugs then we started with. This place should be ashamed of themselves. 

Business response:

Hi Deana, We're sorry to hear you had a poor experience, and we would love to make things right. I attempted to locate your account to look into these issues further, but Yelp does not provide me with enough information to find you in our system. Please call our office at (717) 408-9400 and ask to speak with Tasha or Chalece. We are eager to help and deliver the results you are looking for. Sincerely, Michelle B. Customer Relations Team 

Les P.'s profile image
Les P. 
rating
10 months ago

Fox Pest Control - A Disappointing Experience While my interaction with the Fox Pest Control technicians was pleasant, the overall experience left much to be desired, primarily due to the poor value and aggressive upselling practices. This review reflects my attempt to find effective pest control that respects both my time and my budget. The most positive part of the service was the staff. The technicians were consistently polite, friendly, and professional during their visits. They arrived within the scheduled windows and c... read more

Business response:

Hi Les, We are sorry to hear you have been disappointed with your service, but we appreciate your thoughtful feedback. At Fox, we strive to provide professional and effective pest control at an excellent value, and we regret that we fell short of that with you. Our manager will contact you shortly to address these concerns and see how we can make things right. We appreciate the time you have spent as our customer, and we would love to better meet your expectations. Sincerely, Michelle B. Customer Relations Team 

Frequently asked questions about Fox Pest Control York

How is Fox Pest Control York rated?

Fox Pest Control York has a 4.7 star rating with 3,578 reviews. 

When is Fox Pest Control York open?

Fox Pest Control York is open now. It is open 24/7.