Fox Pest Control York

Charles M. 

on Yelp

3 years ago

It's been three days and still no callback. I called Lancaster, Mechanicsburg, and Harrisburg and no answer or callback. 

Traci B. 

on Yelp

3 years ago

The initial appointment was very nice. Very thorough. Monthly payments made and my first follow up was for July. Here it is 7/11, and no appt. I tried to call 3 times, each time being on hold more than 11 minutes, and still no response and my call got disconnected. The one call went through and they advised I did have an appt. for 7/11. Good thing I work remotely. Yet, here it is 7/11 at noon, and no one showed. Called and put on hold again 11 minutes 32 seconds and got disconnected. I called again, from my work, and hit the... read more

Craig S. 

on Yelp

3 years ago

I signed up for this a few years ago and it seemed like a fair deal. I was bound to a 1 year contract and set up auto pay. One day i received an email stating i had an outstanding balance due to my card expiring. I looked at the account and notced that my fee had increased substantially without any notice. I called the office that day to square it away, and cancel. The office person was helpful and said they will cancel since my contract expired, and write off the balance since i had the quarterly service done before the bil... read more

Dawnell F. 

on Yelp

3 years ago

I have use Fox services for 3 years. Fox increased my contract payment by $30 this month without a notice. I only found out from my bank account statement. Fox withdraws the money at the beginning of the services month instead of when service were rendered. I called to cancel my service, but was refused a refund of my $173.00. The only option given was to use their service or lose your money. This is in favor of Fox by not informing their customers of an increase until the month of service and requiring a 30 day cancelation.... read more

Mary K. 

on Yelp

3 years ago

Terrible !! I signed up for pest control which included, ants,fleas, ticks, spiders etc. I have ants everywhere along with mosquitos , spiders . I have paid them well over 500. And still have every insect as well. I've called in complained and asked for my service to be canceled. In my mind I should not have to pay to cancel service since no service has actually been performed because I still have insects they were paid to remove. I will never do business with them again and will be sure to spread the word. Last year I paid ... read more

Jami S. 

on Yelp

3 years ago

First off, do not read google reviews as they are skued. Check out yelp. Fox has barely a 2 star rating. These people come to your house as they go door to door, ramble off services that are too good to be true and charge you way more than how they explain the fees. I paid $169 for the first treatment and was told I'd pay $62/qtr thereafter but it was $62.54/ month which is around $850/yr and they don't even come out to your house once a month, only 3 or 4 times a year. The fox person who treated our property was supposed to... read more

Olawale S. 

on Yelp

3 years ago

The tech/associate that got me signed up with fox pest control mentioned they are doing a promo of a year with $187 which will be three consecutive payment deduction when they come out for services, apparently that is not the case, on the fox pest system it signed me up for monthly deduction with a two year contract, please be aware of this scam/fraud from fox pest and don't be a victim, they communicate something else and sign you up for another thing entirely. @Lisa, based on your response, Your organization is total scam ... read more

Keith M. 

on Yelp

3 years ago

I would give this business a zero rating if I could. They are deceptive in their business practices. Had a sales representative in our neighborhood and was very persistent. Upon looking further he was able to convince us that we could cancel if not satisfied. This is not the case. $250 cancellations fee that was not disclosed to us. Yes, it was in the fine print but signing on an iPad did not allow us to see it. Run from this company. 

Cameron B. 

on Yelp

3 years ago

Singed up with fox from a salesman going door to door (red flag I should of known) not reading the fine print I locked myself into a year contract. I was getting billed every month even tho they only come out every other month or every third month. The first time I called in to cancel my contract the nice lady said that's fine. Another month goes by and i get a charge again for services from them. I called back and found out that I needed to pay and additional $150 to get out of the contract. $338 later I'm out of a contract... read more