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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,266 reviews
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Susan's profile image
Susan 
a year ago

I don't want this new app Please remove immediately I'm a sixty year old with dementia I was browsing I can't understand how to use my phone which it's main purpose is to call for help Google said if y'all can't do your easy job they will and with a detailed sad report I'm your customer y'all make a good living from us all so make sure we're treated with dignity! 

Business response:

Hi Susan. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Debra Havens's profile image
Debra Havens 
a year ago

You open it up, and it doesn't go anywhere! 

Business response:

Hi Debra. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Pamela Schell-Graden's profile image
Pamela Schell-Graden 
a year ago

Can't install on my phone,it doesn't work 

Business response:

Hi Pamela. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

d.d. p.parker's profile image
d.d. p.parker 
a year ago

Very bad experience as a senior my membership was done in error then they wouldn't let me cancel, I talked to Elijah but hes forcing me to keep the site that I know nothing about and it was done in error..I want it cancelled immediately. I don't have 25.00 to give you every year for something I will never use, I'm very upset, give me my money and cancel any future emails from you. 

Business response:

Hello D.D. P. Parker. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Sandra Suitt's profile image
Sandra Suitt 
a year ago

This app does not help you design a home. It puts you in touch with building specialist like plumbers. 

Business response:

Hi Sandra. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Steve Richardson's profile image
Steve Richardson 
a year ago

Bad as for now 

Business response:

Hello Steve. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Sabir Abu-E'saam-Mudeen Sa'Id's profile image
Sabir Abu-E'saam-Mudeen Sa'Id 
a year ago

This app has nothing to do with my product... 

Business response:

Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Donnie Battle's profile image
Donnie Battle 
a year ago

Bad experience 

Business response:

We sincerely apologize for your experience, Donnie. We truly value your feedback and are working diligently to address this issue. Please email us at member-relations@frontdoor.com. 

Nick Grecco's profile image
Nick Grecco 
a year ago

I have no idea what this app does for me.Having it personally on my cell phone 

Business response:

Hi Nick. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open at 9:00 a.m.