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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,281 reviews
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Robert Shehan's profile image
Robert Shehan 
a year ago

We have had the cameras for about 4 or 5 years how do we get them turned back on .we like our cameras they keep an eye out for trouble makers.so why aren't they on yet 

Business response:

Hello Robert. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Cheryl's profile image
Cheryl 
a year ago

Front door is somehow locked close . Big great picture window there to the side if y'all noticed . Window is ajared. Garage door has no locked either . Problem needs a good fixing . 

Business response:

Hi Cheryl. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Susan's profile image
Susan 
a year ago

I don't want this new app Please remove immediately I'm a sixty year old with dementia I was browsing I can't understand how to use my phone which it's main purpose is to call for help Google said if y'all can't do your easy job they will and with a detailed sad report I'm your customer y'all make a good living from us all so make sure we're treated with dignity! 

Business response:

Hi Susan. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Debra Havens's profile image
Debra Havens 
a year ago

You open it up, and it doesn't go anywhere! 

Business response:

Hi Debra. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Pamela Schell-Graden's profile image
Pamela Schell-Graden 
a year ago

Can't install on my phone,it doesn't work 

Business response:

Hi Pamela. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

d.d. p.parker's profile image
d.d. p.parker 
a year ago

Very bad experience as a senior my membership was done in error then they wouldn't let me cancel, I talked to Elijah but hes forcing me to keep the site that I know nothing about and it was done in error..I want it cancelled immediately. I don't have 25.00 to give you every year for something I will never use, I'm very upset, give me my money and cancel any future emails from you. 

Business response:

Hello D.D. P. Parker. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Sandra Suitt's profile image
Sandra Suitt 
a year ago

This app does not help you design a home. It puts you in touch with building specialist like plumbers. 

Business response:

Hi Sandra. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Steve Richardson's profile image
Steve Richardson 
a year ago

Bad as for now 

Business response:

Hello Steve. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Sabir Abu-E'saam-Mudeen Sa'Id's profile image
Sabir Abu-E'saam-Mudeen Sa'Id 
a year ago

This app has nothing to do with my product... 

Business response:

Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,281 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open tomorrow at 9:00 a.m.