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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,292 reviews
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Debra Havens's profile image
Debra Havens 
a year ago

You open it up, and it doesn't go anywhere! 

Business response:

Hi Debra. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Pamela Schell-Graden's profile image
Pamela Schell-Graden 
a year ago

Can't install on my phone,it doesn't work 

Business response:

Hi Pamela. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

d.d. p.parker's profile image
d.d. p.parker 
a year ago

Very bad experience as a senior my membership was done in error then they wouldn't let me cancel, I talked to Elijah but hes forcing me to keep the site that I know nothing about and it was done in error..I want it cancelled immediately. I don't have 25.00 to give you every year for something I will never use, I'm very upset, give me my money and cancel any future emails from you. 

Business response:

Hello D.D. P. Parker. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Sandra Suitt's profile image
Sandra Suitt 
a year ago

This app does not help you design a home. It puts you in touch with building specialist like plumbers. 

Business response:

Hi Sandra. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Steve Richardson's profile image
Steve Richardson 
a year ago

Bad as for now 

Business response:

Hello Steve. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Sabir Abu-E'saam-Mudeen Sa'Id's profile image
Sabir Abu-E'saam-Mudeen Sa'Id 
a year ago

This app has nothing to do with my product... 

Business response:

Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Donnie Battle's profile image
Donnie Battle 
a year ago

Bad experience 

Business response:

We sincerely apologize for your experience, Donnie. We truly value your feedback and are working diligently to address this issue. Please email us at member-relations@frontdoor.com. 

Nick Grecco's profile image
Nick Grecco 
a year ago

I have no idea what this app does for me.Having it personally on my cell phone 

Business response:

Hi Nick. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Michael S Rodgers's profile image
Michael S Rodgers 
a year ago

100% junk 

Business response:

Hi Michael. Thanks for taking time to share your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades and are truly professionals at their craft and helping homeowners all over the nation solve home repair and maintenance needs. We hope you’ll give us another try! 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,292 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is open now. It will close at 6:00 p.m.