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Frontdoor, Inc.
- Business Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Quickly goes into a sales pitch. It's not for me.
Business response:
Thanks for sharing your experience, Paul. We are truly sorry to hear the app did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft and helping homeowners all over the nation solve home repair and maintenance needs. We hope you’ll give us another try!
SCAM SCAM SCAM BOUGHT THE CAMERAS & SOFTWARE DOESN'T WORK. SCAM SCAM SCAM
Business response:
Our app provides access to Experts with an average of 19 years of experience across all trades, Jim. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more.
They want$$ for subscription-NOT FREE
Business response:
Thank you for your feedback. For just $25 a year, you can have unlimited video chats with our Experts about home maintenance, repairs and more!
It's not what I ask for, I wanted an add blocker
Business response:
Hi Rachel. Thank you for your feedback. For just $25 a year, you can have unlimited video chats with our Experts about home maintenance, repairs and more!
Bait and switch advertising. They will tell you they have a coupon and once you install the app, no coupon, do not install.....
Business response:
Hi Joel. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more.
I like the idea that they're bringing telehealth to the real estate or home care area. When I was using one session to video call an expert they did provide notes and a link to the product that I should purchase at a local home improvement store. The hyperlinks don't work 5/1/24: changing my review from 2 to 1 ⭐. Frontdoor responded with an email address. I emailed them and they didn't respond. Horrible customer service
Business response:
Hi Lisa. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
Lots of ads and no help
Business response:
Hi Sylvester. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
No like it too many unwanted Ads
Business response:
Hi Gaston. Thanks for sharing your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft and helping homeowners all over the nation solve home repair and maintenance needs. We hope you’ll give us another try!
I like the idea that they're bringing telehealth to the real estate or home care area. When I was using one session to video call an expert they did provide notes and a link to the product that I should purchase at a local home improvement store. But the link to the website wasn't clickable from the phone and you can't copy or select any of portion of the text that's in the notes. Super annoying and they need to fix this in the app
Business response:
Hi Lisa. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
Frequently asked questions about Frontdoor, Inc.
How is Frontdoor, Inc. rated?
Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews.
When is Frontdoor, Inc. open?
Frontdoor, Inc. is closed now. It will open at 9:00 a.m.