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Frontdoor, Inc.
- Business Services
- Memphis, TN
About this business
Location details
3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I like the idea that they're bringing telehealth to the real estate or home care area. When I was using one session to video call an expert they did provide notes and a link to the product that I should purchase at a local home improvement store. But the link to the website wasn't clickable from the phone and you can't copy or select any of portion of the text that's in the notes. Super annoying and they need to fix this in the app
Business response:
Hi Lisa. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you.
I never received a video on my phone And q
Business response:
Hi Terry. We sincerely apologize for your experience. We truly value your feedback and are working diligently to address this issue. Please email us at member-relations@frontdoor.com.
This is not what I was seeking. All I wanted was Upcoming Birthday Notifications. Not all this garbage that is here
Business response:
Thanks for taking the time to let us know about your experience.
This app isn't descriptive, i.e., tips for home maintenance for dummies would be more efficient.
Business response:
Hi Amor. Thanks for taking time to share your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft and helping homeowners all over the nation solve home repair and maintenance needs. We hope you’ll give us another try!
Don't use
Business response:
Hi Linda. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more.
Did not notice any change, still getting a lot of unwanted emails and ads. Very disappointed with this app.
Business response:
Hi Steve. We sincerely apologize for your experience. We truly value your feedback and are working diligently to address this issue. Please email us at member-relations@frontdoor.com.
Sucks
Business response:
Hi We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. We sincerely apologize for your experience. We truly value your feedback and are working diligently
Doesn't open.
Business response:
We sincerely apologize for your experience, E Marsha Elixson. We truly value your feedback and are working diligently to address this issue. Please email us at member-relations@frontdoor.com.
To much trouble logging in
Business response:
We’re sorry for the frustrating experience and would like the opportunity to help, Linda. Please email us at member-relations@frontdoor.com so we can help you.
Frequently asked questions about Frontdoor, Inc.
How is Frontdoor, Inc. rated?
Frontdoor, Inc. has a 3.8 star rating with 1,275 reviews.
When is Frontdoor, Inc. open?
Frontdoor, Inc. is open now. It will close at 6:00 p.m.