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Frontdoor, Inc.

3.8
  • Business Services
  • Memphis, TN

About this business

Business Services

Location details

3400 Players Club Pkwy Suite 300, Memphis, TN, 38125, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.81,266 reviews
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SHEILA WATTS's profile image
SHEILA WATTS 
a year ago

Can't get this open 

Business response:

Hi Sheila. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Brandon Cintron's profile image
Brandon Cintron 
a year ago

Clicked on the ad because it promised a focus on what appeared to be a highly intuitive floorplan designer that allowed the creation of multiple story flooplans, even showing graphic screenshots of designd. I installed that app but it seems that there's no such tool--this is just an app for ideas to fix your house. I know how to fix houses--I just want to create some flooplans to save as PDF, which is what this app promised. 1 star, deleted. If I'm wrong, devs, show me and I'll update my rating. 

Business response:

Hi Brandon. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

Sharon Bohrer (Sunceri57)'s profile image
Sharon Bohrer (Sunceri57) 
a year ago

I thought this was an different app. 

Business response:

Hi Sharon. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

mike earnest's profile image
mike earnest 
a year ago

Bad 

Business response:

We sincerely apologize for your experience, Mike. We truly value your feedback and are working diligently to address this issue. Please email us at member-relations@frontdoor.com. 

A. Z.'s profile image
A. Z. 
a year ago

Not good ... 

Business response:

Hi A.Z. Thank you for your feedback. For just $25 a year, you can have unlimited video chats with our Experts about home maintenance, repairs and more! 

Garry Wilson's profile image
Garry Wilson 
a year ago

Don't know what it is and didn't request it. Forced piggybacking on another that I was info on. 

Business response:

Hi Gary. Our app provides access to Experts with an average of 19 years of experience across all trades. Instead of flipping through videos to find the right source, for only $25 a year you can video chat with our Experts about home maintenance and repairs services, and more. 

John Reviewer's profile image
John Reviewer 
a year ago

Bloat program!! 

Business response:

Hi John. Thank you for your feedback. For just $25 a year, you can have unlimited video chats with our Experts about home maintenance, repairs and more! 

This freaking Guy's profile image
This freaking Guy 
a year ago

Add mislead me into thinking this was something it clearly was not ... 1 star for being a piece of $#!+ 

Business response:

Thanks for taking the time to let us know about your experience. We are truly sorry to hear it did not meet your expectations. Our Experts average 19 years of experience across all trades. They are truly professionals at their craft helping homeowners solve home repair and maintenance needs. We hope you’ll give us another try! 

Roberta McBride's profile image
Roberta McBride 
a year ago

WONT OPEN UP 

Business response:

Hi Roberta. We’re sorry for the frustrating experience and would like the opportunity to help. Please email us at member-relations@frontdoor.com so we can help you. 

Frequently asked questions about Frontdoor, Inc.

How is Frontdoor, Inc. rated?

Frontdoor, Inc. has a 3.8 star rating with 1,266 reviews. 

When is Frontdoor, Inc. open?

Frontdoor, Inc. is closed now. It will open at 9:00 a.m.